miratech

Miratech, a global IT services and consulting company, seeks a Senior Genesys Cloud Specialist to support Telephony Delivery, focusing on WhatsApp integration and new IVR functionalities within the contact center platform.You will design and deploy IVR flows, lead WhatsApp channel integration, manage outbound campaigns with SBD, and collaborate with...

Miratech is seeking a Senior Genesys Cloud Specialist to support Telephony Delivery with a focus on WhatsApp integration within the contact center platform and IVR enhancements. The candidate will contribute to cross-functional campaigns for Marketing, leveraging SBD and outbound management in Genesys Cloud.Fluency in Spanish and English is required; 6+...

Miratech seeks a Senior Genesys Cloud Specialist to support Telephony Delivery, emphasizing WhatsApp integration within the contact center and new IVR functionality. You will work across Marketing campaigns and tooling rollouts, leveraging SBD and outbound management in Genesys Cloud.Fluency in both Spanish and English is required as you collaborate with...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world’s largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...