Collections Analyst

Build your future with Sovos.

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

Take a look at our career posting below. Don’t check all the boxes? Apply anyway We are focused on hiring the right people, not the “right” resume.

It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.

The Work You'll Do:

The Collections Analyst is primarily responsible for timely collection of open accounts receivable balances, resolution of disputed items and preparation of management reports including budgeting and forecasting for billing and receivables.

More specifically you will:

Contact customers to ensure payment made timely on accounts including placing daily collection calls Develop positive relationships while maintaining customer standards with a focus on problem solving Investigate and resolve reconciliation discrepancies for customer accounts Timely and professional responses to customer inquiries Perform required tasks independently as well as contribute as needed in a team environment Track and submit refunds for customers with credit balances Investigate and assist with resolving disputes on customer accounts Prepare reports including budgeting and forecasting for collections. Assist with additional accounting tasks and projects as assigned.

What we need from you:

Accounts Receivable and Collection experience Advanced Excel knowledge. Must be well organized and a self-starter. Problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

Mentoring Programs Management Bootcamps and Development Trainings Yearly performance reviews where compensation and performance are assessed and rewarded generously Clear paths for growth within our roles (but we know that career development can be like a spider web, not a ladder - we give you the tools to move outside of your career as well Generous time off and benefits

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on LinkedIn and Twitter. 

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