Operations Manager

hace 3 semanas

Santiago, Chile Aratech A tiempo completo

WHO WE ARE? 

Hello We are ARATALENT GROUP, specialized consultants in talent search, recruitment, and profile outsourcing across diverse sectors including Legal, Financial Banking, Technology, Sales, Services, Logistics, and Engineering.


WHO ARE WE WORKING WITH?

Our partner is the leading solution in the industry for optimizing PPC advertising against illegitimate clicks. They offer an automated system that detects, blocks, and reports fraudulent activity in real time, ensuring the efficient use of your advertising budget. Their solution provides customizable click fraud protection measures and a user-friendly interface to manage the level of protection for your ad campaigns.


WHAT WOULD BE YOUR RESPONSABILITIES?

We are seeking a highly motivated hands-on data driven Operations Manager with extensive Business Intelligence (BI) Analyst experience to oversee operational efficiency, provide actionable insights, and support strategic decision-making. This hybrid role requires a strong background in business intelligence to streamline processes, enhance operational performance, and drive data-driven improvements.


Key Responsibilities:

Operations Management

  • Oversee daily operational activities to ensure efficiency and effectiveness.
  • Develop and implement standard operating procedures (SOPs) to improve productivity.
  • Manage resources, budgets, and timelines for ongoing projects.
  • Identify and mitigate operational risks while ensuring compliance with regulations.
  • Collaborate across departments to optimize workflows and support business goals.

Business Intelligence Analysis:

  • Collect, analyze, and interpret data to identify trends and opportunities.
  • Develop dashboards and reports to provide stakeholders with actionable insights.
  • Design and implement data models and KPIs to track operational performance.
  • Use BI tools (e.g., Tableau, Power BI, SQL) to support data-driven decision-making.
  • Partner with IT and data teams to ensure data accuracy, consistency, and accessibility.

Strategic Planning and Leadership:

  • Lead cross-functional initiatives to align operational goals with business strategy.
  • Monitor industry trends and leverage insights to drive innovation and competitiveness.
  • Provide leadership and guidance to teams, fostering a culture of collaboration and continuous improvement.




Requirements:

WHAT DO WE NEED?

Technical Skills:

  • Proficiency in business intelligence tools (e.g., Tableau, Power BI, Looker).
  • Advanced Excel/Google Sheets skills (pivot tables, macros, data analysis).
  • Strong proficiency in Notion with ability to design and manage complex workflows, custom dashboards, templates, and databases.
  • Understanding of process optimization frameworks (e.g., Lean, Six Sigma).
  • Experience with ERP systems and workflow automation tools.

Analytical and Problem-Solving Skills:

  • Exceptional ability to analyze complex data sets and translate them into actionable insights.
  • Proven track record of identifying inefficiencies and implementing process improvements.
  • Strategic thinker with the ability to identify root causes and long-term solutions.
  • Experience defining, tracking, managing, and actioning on KPIs and benchmarks

Communication and Interpersonal Skills:

  • Strong written and verbal communication skills to convey data insights to non-technical audiences.
  • Collaborative team player capable of leading cross-functional teams.
  • Experience presenting to executives and stakeholders at all levels.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field (MBA preferred but not required).
  • 5 - 10 years of experience in operations management with business intelligence, or related roles.
  • Certifications in BI tools (e.g., Tableau, Power BI) or operational excellence methodologies (e.g., Six Sigma, PMP) are a plus.
  • Strong English C1 level 9.5/10 required

Key Attributes:

  • Detail-oriented with a passion for continuous data-driven improvement.
  • Adaptable to dynamic environments with a proactive mindset.
  • Results-driven with a strong focus on meeting deadlines and delivering value.

This role is ideal for someone who enjoys blending operational strategy with data-driven insights to drive organizational success. Join us in shaping the future of our operations and making a lasting impact



What do we offer?

⏰ Work schedule: 7 AM to 4 PM EST

Remote work

Flexible vacation time

Permanent contract

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