Senior UX Designer

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

- PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
- Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

**About the Role**
We are looking for a **highly proactive, independent, and results-driven** **Senior UX Designer** to take full ownership of the user experience across our e-commerce platform. This role requires someone who can work autonomously to research, design, and optimize both mobile and desktop experiences, collaborating closely with the marketing team while ensuring data-driven improvements.

If you’re passionate about **creating seamless, high-converting user journeys** and thrive in an **independent, fast-paced environment**, we’d love to hear from you

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**Key Responsibilities**:

- **Own the end-to-end UX process**, from user research to wireframes, prototypes, and high-fidelity UI mockups.
- Conduct user research, analyze behavioral data, and identify pain points to improve usability and conversion rates.
- Optimize mobile and desktop experiences, improving **navigation, page speed, and overall usability**.
- Collaborate with the **A/B Tester** to experiment with different layouts and refine designs based on performance.
- Work closely with marketing and developers to implement **data-driven design improvements**.
- Ensure a smooth, intuitive user journey **from landing pages to checkout**.
- Maintain a strong focus on **e-commerce KPIs, conversion rate optimization (CRO), and engagement metrics**.

**Skills & Experience Required**:

- **5+ years of UX design experience in e-commerce** (Shopify experience is a plus).
- Strong portfolio showcasing **mobile and e-commerce UX projects**.
- Advanced proficiency in **Figma, Adobe XD, or Sketch**.
- Hands-on experience with **A/B testing tools, heatmaps, and user session analytics**.
- Ability to work **independently**, take ownership of UX strategy, and drive initiatives **without constant supervision**.
- Strong understanding of **conversion optimization, user psychology, and usability best practices**.
- **Advanced English proficiency** (written and spoken) - clear communication is a must.

**Nice-to-Have**:

- Familiarity with **Shopify Liquid or front-end coding**.
- Experience working with **CRO (Conversion Rate Optimization) specialists**.
- Background in performance-driven UX design for high-traffic e-commerce stores.

**Why work for Launchpad?**
- 100% remote
- People first culture
- Excellent compensation in US Dollars
- Hardware setup for working from home
- Work with global teams and prominent brands based in North America, Europe, and Asia
- Training allowances
- Personal time off (PTO) for vacations, study leave, personal time, etc.
- ...and more

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story Contact us today.