Marketplace Operations Sr. Analyst

hace 6 días

Santiago de Chile Lenovo A tiempo completo

**General Information**:

- Req #
- WD00088374
- Career area:

- Customer Experience
- Country/Region:

- Chile
- State:

- Region Metropolitana de Santiago
- City:

- Santiago de Chile
- Date:

- Friday, September 26, 2025
- Working time:

- Full-time

**Additional Locations**:

- Chile - Region Metropolitana de Santiago - Santiago de Chile

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**Overall Description**: Ownership of marketplace operations, including step by step until delivery, after-sale claims and E2E tracking reports. Responsibilities: create internal purchase order, request credit unblock, logistics delivery, tracking till customer´s reception. Manage customers´ claims in the marketplace platform. Keep track of all in consolidated report. Conciliations. Attain sales targets defined for the route-to-market

**Key roles and responsibilities**:

- Work with local Online Sales Manager to identify products/options to be marketed through Marketplace, define prices and promotions.
- Hands on in Marketplace integrators platforms to load products and download reports and data needed for the operation.
- Coordinate Marketplace sale pricing and promotional pricing; PFV (price-for-value) analysis to ensure competitive offerings.
- Create and manage commercial relationships with Marketplace KAMs to ensure the brand and store is boosted.
- Plan and execute based on promotional calendars defined by Marketplace.
- Close E2E operations with financial conciliations.

Skills:

- Bachelor's Degree or advanced student on Marketing, eBusiness or related fields such as: Business Administration, Communications, Advertising, etc.
- 2 years of work experience in operations management, eCommerce, eBusiness or related areas. Experience as Customer Representative.
- Advanced English level (oral and written) and advanced excel (formulas, pivots).
- Passion to drive a fast paced, end to end business
- Self-motivated and able to work independently with little supervision. Know how to handle urgent-important matters.
- Availability to work on a hybrid model.

**This position is located at Avenida Apoquindo 4800, Las Condes, Región Metropolitana, Chile.**

**Additional Locations**:

- Chile - Region Metropolitana de Santiago - Santiago de Chile
- Chile
- Chile - Region Metropolitana de Santiago
- Chile - Region Metropolitana de Santiago - Santiago de Chile

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