Technical Writer

hace 4 días

Santiago de Chile Softserve A tiempo completo

**WE ARE**

**YOU WANT TO WORK WITH**:

- Deep diving into the business aspect of the product and identifying project and documentation requirements
- Conforming to the TechComm project requirements, following style recommendations and guidelines
- Creating templates for online or printed documentation
- Creating and updating both end-user and developer documentation
- Developing complex technical illustrations (diagrams, workflows, and similar)
- Ensuring usability and convenient navigation of product documentation
- Developing complex simulations, or simple interactive videos
- Performing editorial review of the documentation created by another TC
- The client to elicit requirements, validate and approve your work at the main stages of the development life cycle
- Developing API guides, maintaining available API portals, and source control and API execution tools
- Creating and styling presentations, and developing templates for them

**YOU ARE**:

- Upper-intermediate English and Spanish level with excellent written and spoken communication skills
- A grasp of plain English/Spanish guidelines and international writing standards (Microsoft, Apple, etc.)
- Online learning models
- Estimation, aligning, and managing own tasks
- Microsoft Office (Word, PowerPoint, and Excel) and authoring tools like Adobe Technical Communication Suite, MadCap Flare, Confluence, or Zendesk
- Screen-capturing and video development tools
- A concept of HTML, CSS, and XML
- Agile (Scrum) methodology
- Attention to detail, striving to immerse in technical peculiarities

**TOGETHER WE WILL**:

- Collaborate closely to advocate user’s needs in documentation
- Work on dynamic projects at a very stable place of work
- Grow technically and contribute to a worthy product
- Have access to strong educational and mentorship programs
- Care about your individual initiatives, just come and share your ideas

**Conditions**:
**Accessible **An infrastructure adequate for people with special mobility needs.**Pet-friendly **Pets are welcome at the premises.**Flexible hours **Flexible schedule and freedom for attending family needs or personal errands.**Life insurance **Softserve pays or copays life insurance for employees.**Paid sick days **Sick leave is compensated (limits might apply).**Partially remote **You can work from your home some days a week.**Bicycle parking **You can park your bicycle for free inside the premises.**Digital library **Access to digital books or subscriptions.**Health coverage **Softserve pays or copays health insurance for employees.**Dental insurance **Softserve pays or copays dental insurance for employees.**Computer provided **Softserve provides a computer for your work.**Education stipend **Softserve covers some educational expenses related to the position.**Fitness subsidies **Softserve offers stipends for sports or fitness programs.**Informal dress code **No dress code is enforced.**Vacation over legal **Softserve gives you paid vacations over the legal minimum.**Vacation on birthday **Your birthday counts as an extra day of vacation.**Remote work policy**:
**Hybrid**

This job takes place some days from home and others at the office.

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