Sr. Parts and Service Marketing Consultant

**Career Area**:All Job Families**:
**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
- Please attach your CV in English to be considered for review.
- **Basic Qualifications**:
**Education**:Bachelor degree or equivalent marketing/product experience..
**Experience**:9-12 years of specific industry, product and/or field experience. Or equivalent experience

Proficiency in data analysis. Accomplished in the use of business tools for communicating ideas. Strong project management skills

**Language: English Advanced**

--Broad business background, specific long-term product or industry knowledge and excellent communication skills.
- Ability to build strong relationships with various stakeholders at all levels
- Previous 6 Sigma Black Belt or project management experience
- Portuguese Basic

**Job Duties**:
As a Senior Parts and Service Marketing Consultant, you will serve as the expert responsible for the development and execution of specialized initiatives to drive profitable parts and service revenue and POPS growth. The role of this assignment is that of an individual contributor who has established a reputation as an expert in a specific parts and service marketing field. Assignments/projects are complex and strategic in nature.

Leadership skills and the ability to sell ideas are fully developed. As an individual performer or as the project leader of a generally small group/task force of technical or marketing people a reputation as an expert begins to develop. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Proven leadership in innovation of new or improved ideas/processes is key to this role, along with the execution to the market.

Work across various functional business units to achieve parts objectives and work with global partners along with districts, dealers and customers to implement parts marketing activities and drive parts growth.

Duties may include:
Lead Repair Options and Full Machine Rebuild projects and training in region
- Mentor team members within broader Parts & Service organization
- Drive POPS growth through development of products and programs
- Delivering new products and programs globally or regionally
- Gathering and providing VOC and VOD to the engineering, manufacturing, purchasing, pricing and logistics teams
- Developing, Coordinating and Presenting Training materials to various audiences
- Works along with senior management in planning major programs and objectives for the Division
- Forecasting/Business Planning
- Drive Promotional Strategy / coordination
- Competitive Analysis
- Segmenting, targeting and positioning market opportunities to gain market share
- Managing Parts Variance
- Brand Advocate for Caterpillar branded parts
- Partner with industry groups to align strategies

Must have ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences. Good human relations skills are required to develop a collaborative, cooperative work relationship with others inside and outside the business unit. Generally requires extensive travel to understand regional or worldwide business conditions. Incumbent has previous expertise within government agencies, national associations, dealers and/or customer groups.

Travel required 25%

LI

Caterpillar is an Equal Opportunity Employer (EEO).

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