Scrum Master Manager

The Scrum Master Manager role is who manages and coordinates all activities related to a Scrum Master and establishes a common process, guidelines and reporting for all activities as part of the entire team. **Responsibilities**: Global PMO: Coach the team on agile practices; facilitates team level events, (Facilitates events, meeting, interactions, - Coach on Agile/Scrum Team) Supports the team rules - The rules of an Agile Team are lightweight, but they are rules nonetheless, and the Scrum Master is responsible for reinforcing them. These may include the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed. Facilitates the team’s progress toward team goals - The Scrum Master is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives. Leads team efforts in relentless improvement - Helps the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves. Facilitates events - Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective ensures they are productive and kept within the timebox. Supports the Product Owner - The Scrum Master helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope. Facilitates the removal of impediments - Many blocking issues will be beyond the team’s authority or may require support from other teams. The Scrum Master supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration. Builds a high-performing team - Focuses on ever-improving team dynamics and performance, and coaches the team in self-management. Helps the team resolve interpersonal conflicts and challenges, and identify opportunities for growth. Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals. Responsibilities on the train - The Scrum Master helps coordinate inter-team cooperation and helps the team operate well on the train. Coordinates with other teams - The Scrum Master supports the team’s efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness (see Program Increment for more details). They also often help the team build effective relationships> with the System Team, User Experience, Architecture, and Shared Services. It is important to note, however, that the responsibility for inter-team coordination cannot be delegated entirely to the Scrum Master; every team member shares responsibility in that regard. Enables organizational effectiveness - The Scrum Master works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream. Supports estimating - Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities. **Qualifications**: - 5-8 years of experience in business analysis or systems analysis - Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques - Proven interpersonal, diplomatic and influencing skills - Consistently demonstrate clear and concise written and verbal communication **Education**: - Bachelor's degree/University degree or equivalent experience Esta y todas las ofertas de Citigroup S.A. se encuentran bajo el marco de la Ley N°21.015 que incentiva la inclusión de personas en situación de discapacidad al mundo laboral. - **Job Family Group**: Technology - **Job Family**: Business Analysis / Client Services - **Time Type**: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting