Openshift Ai Specialist Solutions Architect

Job Summary

You will need to be able to confidently articulate our value proposition to leadership, data scientists, developers, and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, and implementation of best practices in AI systems implementation and design.

You will cover the whole LATAM region and work closely with the AI business unit and engineering, helping to test, document, and demonstrate cutting-edge features. You will also work in close collaboration with Red Hat customer sales, Customer Success, Consulting Services, and partner teams to ensure a highly positive customer experience.

This position can also be hired at Argentina (Buenos Aires)

Primary Job Responsibilities- Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive RHOAI consumption within new and existing customer accounts- Plan, design, and execute AI systems via RHOAI with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required- Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of RHOAI- Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams- Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions- Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc

**Required Skills**:- Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.- Practical experience with statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).- Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).- Experience delivering technical presentations and leading business value sessions.- Executive presence with public speaking skills- Proficiency in English

One or more of the following is a plus:
- Computer Science or similar degree- Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator- Previous experience as an implementation consultant for AI solutions- Industry vertical experience with Data Science projects. IE - expertise in FSI, medical, defense, and intelligence verticals- Community brand in volunteer tech communities like AI Users Group or open-source projects- Experience as an implementation consultant for AI solutions- Proficiency in Portuguese

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