Siebel Admin at Chile

Overview:
Siebel admin roles & responsibilities:

- SIEBEL server installation & configuration, Patch management
- Siebel version upgrade
- Setting up Siebel tools, Mobile/dedicated client
- SRF, Repository migration. DDL synch.
- Performance tuning
- Supporting Production environment which includes
- Planning and co-coordination of production release.
- Daily health checks which includes regularly checking status of servers & components. Checking status of JOBs/RCRs/ Tasks. Server resource monitoring(CPU/Memory/Disk space)
- Performance tuning
- supporting all planned & unplanned outages
- Supporting Test and Development environments which includes
- Setting up tools/mobile client for developers
- Extracting local databases for developers
- Migrating SRF/Repository from Development to Test environment
- Deploying non repository items
- Supporting performance testing in Test(QA) environment
- supporting all planned & unplanned outages
- Set up and support Siebel remote. This includes registering user as mobile client, extracting local database, creation of packager, upgrade kits etc
- Configuring & managing Workflow Management component group. Create WF monitor agents as per requirement.
- Installing and configuring actuate server
- Installing and configuring document server
- Database refresh activity
- Setting up UCM(Data Hub)
- Setting up Oracle policy automation
- Setting up SSO/LDAP authentication
- Automation of daily migration/monitoring activities by writing shell scripts or batch jobs
- Resolving all adhoc issues, if issue is not related to Siebel then assign it to correct work-group.
- In case of issues preparing RCA & RCCA documents
- Keep all stake holders updated with progress in case of issues as per SOP.
- Opening SR with oracle in case of critical issues
- Co-coordinating with different teams

**Responsibilities**:
Siebel admin roles & responsibilities:

- SIEBEL server installation & configuration, Patch management
- Siebel version upgrade
- Setting up Siebel tools, Mobile/dedicated client
- SRF, Repository migration. DDL synch.
- Performance tuning
- Supporting Production environment which includes
- Planning and co-coordination of production release.
- Daily health checks which includes regularly checking status of servers & components. Checking status of JOBs/RCRs/ Tasks. Server resource monitoring(CPU/Memory/Disk space)
- Performance tuning
- supporting all planned & unplanned outages
- Supporting Test and Development environments which includes
- Setting up tools/mobile client for developers
- Extracting local databases for developers
- Migrating SRF/Repository from Development to Test environment
- Deploying non repository items
- Supporting performance testing in Test(QA) environment
- supporting all planned & unplanned outages
- Set up and support Siebel remote. This includes registering user as mobile client, extracting local database, creation of packager, upgrade kits etc
- Configuring & managing Workflow Management component group. Create WF monitor agents as per requirement.
- Installing and configuring actuate server
- Installing and configuring document server
- Database refresh activity
- Setting up UCM(Data Hub)
- Setting up Oracle policy automation
- Setting up SSO/LDAP authentication
- Automation of daily migration/monitoring activities by writing shell scripts or batch jobs
- Resolving all adhoc issues, if issue is not related to Siebel then assign it to correct work-group.
- In case of issues preparing RCA & RCCA documents
- Keep all stake holders updated with progress in case of issues as per SOP.
- Opening SR with oracle in case of critical issues
- Co-coordinating with different teams

**Requirements**:
Siebel admin roles & responsibilities:

- SIEBEL server installation & configuration, Patch management
- Siebel version upgrade
- Setting up Siebel tools, Mobile/dedicated client
- SRF, Repository migration. DDL synch.
- Performance tuning
- Supporting Production environment which includes
- Planning and co-coordination of production release.
- Daily health checks which includes regularly checking status of servers & components. Checking status of JOBs/RCRs/ Tasks. Server resource monitoring(CPU/Memory/Disk space)
- Performance tuning
- supporting all planned & unplanned outages
- Supporting Test and Development environments which includes
- Setting up tools/mobile client for developers
- Extracting local databases for developers
- Migrating SRF/Repository from Development to Test environment
- Deploying non repository items
- Supporting performance testing in Test(QA) environment
- supporting all planned & unplanned outages
- Set up and support Siebel remote. This includes registering user as mobile client, extracting local database, creation of packager, upgrade kits etc
- Configuring & managing Workflow Management component group. Create WF monitor agents as per requirement.
- Installing and configuring actuate server
- Installing and configuring document server
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