Managing Consultant, Fraud Subject Matter Expert

**Our Purpose**
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

**Title and Summary**

Managing Consultant, Fraud Subject Matter Expert (SME) - Advisors

Managing Consultant, Fraud Subject Matter Expert (SME) - Advisors

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Make an Impact as a Managing Consultant and Fraud Subject Matter Expert
- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.

You will mentor and coach junior teammates outside of direct engagement teams and engender effective contribution to Mastercard’s knowledge management and best practices within Authentication, Authorizations and Fraud. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future.

Bring your Passion and Expertise
We recruit for and value the following core competencies:

- Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.
- Subject Matter Expertise: Americas go-to person for authorization, authentication and fraud, assisting with specialist sales support and product development/refinement as needed, and focused on knowledge sharing and development of team members.
- Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions and how Authentication, Authorizations and Fraud helps address clients’ problems.
- Client Management: Inspire client confidence through client recognition of specialization, timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
- Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
- Commercial Orientation: Ability to identify strong opportunities to leverage Authentication, Authorizations and Fraud, including identification of cross-sell opportunities beyond direct project work, and partner with broader Data & Services teammates on contracting activities, leveraging knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.
- Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
- Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.

Qualifications:

- Undergraduate or master’s degree
- expertise/certifications in Authorizations, Fraud, Chargebacks
- Experience in a consulting organization as a c