Associate Consultant, Advisors Client Services

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Associate Consultant, Advisors Client Services

Associate Consultant, Advisors - Launch 2025

The Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.

Make an Impact as an Associate Consultant

As an Associate Consultant, you will collaborate within small teams to help some of the world's biggest brands answer and often implement solutions for their most challenging strategic questions. You will immediately create meaningful contributions through taking ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality and more.

We are looking for passionate and talented professionals, who share our vision for helping our customers with their most urgent business needs, and we are recruiting for 3 career tracks that make up our team:
Business Experimentation

Leverage Mastercard's industry-leading predictive analytics platform, Test & Learn®, and SQL to run data-backed business experiments for our clients. Consultants focus on data science-based solutions to provide insights on various business initiatives, including product launches, marketing campaigns, customer loyalty, and pricing across various industries that touch many Fortune 500 companies. Partner directly with clients to share findings and help determine which ideas are effective, as well as where, when, and how to implement them.

Sampling of questions we help our customers answer:
Where should a retailer open new stores to maximize profitability and minimize the cannibalization of nearby omnichannel sales?

What bonus should be provided to someone opening a credit card account to entice them to use the card regularly?

Team members will typically support 2-4 clients concurrently, and develop a deep understanding of client business challenges through longer term engagements (typically lasting 1-2 years).

Strategy & Transformation

Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.

Sampling of questions we help our customers answer:
How can a global financial services institution be successful at entering a hyper competitive new market?

How can a customer improve its operating model to better achieve operational, financial and strategic goals?

Team members typically support 1-3 projects concurrently, with each project lasting for approximately 8-16 weeks.

Marketing

Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.

Sampling of questions we help our clients answer:
How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?

How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?

How can a large financial institution best execute on a portfolio conversion - for example, after purchasing another issuer’s portfolio - including components like internal and external communications, market launch, and more?

Team members typically support 1-3 projects from any domain and build fundamental marketing and consu