Sr Business Analyst

**Description**:
This is a unique opportunity for a creative and charismatic individual to be part of the Operations team for Global Retention Programs (GRP). GRP’s mission is to provide support to the high value, strategic accounts across the entire Retention Lifecycle and boost retention, growth and early renewals in those accounts.

We are looking for a Business Analyst to help scale what we learn in the GRP Program to the wider business, by surfacing insights from the data collected across the accounts teams, testing and iterating on winning practices. You will work directly with senior stakeholders and be the natural extension of operations horsepower. You will have the opportunity to work on several business initiatives and be empowered to lead problem solving leading to continuous improvement.

If you have strong skill base in data analysis, analytics and business acumen; plus the ability to work with cross-functional teams this is the role for you.

**What you’ll do**:

- As a Business Analyst, you will work with the team to own end-to-end delivery of multiple business process related work stream
- Lead analysis of our GRP data set including account health tracking, win/loss analysis, forward looking risk, trends.
- Problem solving meetings within the team to improve processes through analytic approaches, see “so what” and, develop thorough, straightforward recommendations
- Own projects, understand & scope project requirements and map out delivery plan
- Conduct research and analysis to identify next steps of action for the success of project
- Assess workload across the team and help the team to manage heavy projects, prioritization, and workload sharing
- Develop processes, standard operating procedures, and templates to improve efficient and impact of the GRP team
- Coach/mentor a team of specialists, associates, and interns to succeed and foster a positive work environment
- Collaborate and engage with cross-functional stakeholders through targeted, crisp, and timely communication to identify the business growth opportunities

**What you’ll need**:

- Master's Degree from top B schools preferred
- Bachelor's required in either Physics, Math, Technology, Computer Science, Business or Economics
- Be authorized to work for any employer in the US

**Who you are**:

- A professional with 0-4 years of work experience in a top IT related company; management consulting companies with IT client experience is a plus
- 0-4 years in a business role in an IT or consulting in domains Applications Program & Portfolio Management, Security & Risk Management, Data & Analytics, Infrastructure & Operations, Sourcing & Vendor Relationships Management, Enterprise Architecture
- A focus on research and building business recommendations work experience is preferred but not required
- Other work experience related to research or technology is a plus
- Hands-on IT experience preferred

**What we offer**:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

- Competitive base salary
- Flexible work environment
- A great work culture

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**Who are we?**

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and