Customer Service Supervisor
hace 1 semana
**Requisition Number**: AMER27282
**Employment Type**: Full-time
**Location**: Santiago
**Descripción del Trabajo**: Leads and directs the activities of the Customer Service department. Ensure that timely, accurate and reliable service is provided to Zimmer customers regarding sales support/customer service related matters for domestic customers. Departmental responsibilities include but are not limited to order entry, data analysis, department training and ensuring compliance to Zimmer policies and procedures.
**Deberes y responsabilidades principales**: - Provide leadership for the Customer Service department. - Oversee the selection, training, work assignments and development of staff. - Manage staffing assignments to ensure appropriate shift-coverage throughout the workweek. - Develop, update and train staff regarding required documentation (Standard Operating Procedures (SOP), Work Instructions (WI), Forms, and Training Records). - Develop, capture, analyze and communicate department and individual performance metrics. - Monitor performance metrics in order to identify departmental and individual strengths and weaknesses, and respond accordingly. Manage individual performance in accordance with corporate human resource policies and procedures, including documentation and communication of performance evaluations, performance improvement requirements, disciplinary action, termination or other employee relations requirements.
**Requisitos de Educación / Experiência**: - Bachelor’s Degree required and 5-7 years experience.
Highly desirable experience in a Customer Service or Call Center environment preferred. A combination of education and work experience will be considered.
**Requisitos de Viaje**: Minimum, up tp 5%
-
Customer Service Supervisor
hace 1 semana
Santiago de Chile Zimmer Biomet A tiempo completo-Requisition Number AMER27282 Employment Type Full-time Location Santiago **Descripción del Trabajo**: - Leads and directs the activities of the Customer Service department. Ensure that timely, accurate and reliable service is provided to Zimmer customers regarding sales support/customer service related matters for domestic customers. Departmental...
-
Customer Service-251
hace 7 horas
Santiago de Chile Perfomex Chile SPA A tiempo completoPUESTO CUSTOMER SERVICE PUESTO CUSTOMER SERVICE PERFOMEX CHILE
-
Customer Service Representative-2
hace 2 semanas
Santiago de Chile Alcon A tiempo completoGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: -Call center-based customer support in response to a high volume...
-
Customer Service Coordinator
hace 2 semanas
Santiago de Chile Prysmian Group A tiempo completoLiderar el área de atención postventa, asegurando una la mejor experiência para cliente, siendo responsable del equipo de contract management y servicio al cliente. Coordinar con las áreas de la cadena de suministro, comercial y técnica para garantizar el cumplimiento de los estándares de servicio, la mejora continua de procesos y el desarrollo del...
-
Customer Service
hace 5 días
Santiago de Chile K LINE CHILE A tiempo completoEmpresa Freight Forwarder Internacional necesita personal para siguiente cargo: CUSTOMER SERVICE **Con experiência en siguientes trabajos**: - Atención al cliente - Manejo de operaciones Importación/Exportación - Marítimo/Aéreo - Trámites documentales - Experiência en el área, mínimo 1 año - Inglés intermedio
-
Customer Service empresa de Comercio
hace 5 días
Santiago de Chile PROHUMANCAPITAL A tiempo completoCUSTOMER SERVICE, comuna Las Condes, IMPORTANTE EMPRESA DE SERVICIOS DE COMERCIO EXTERIOR Y CADENA DE ABASTECIMIENTO CON PRESENCIA INTERNACIONAL requiere contratar Customer Service Comercio Exterior. Funciones: Ejecución y seguimiento de las operaciones de comercio exterior, import y export, Ingreso de datos en sistemas, procesar documentos de embarque,...
-
Sr Customer Service Manager
hace 2 semanas
Santiago de Chile Ecolab Inc. A tiempo completo**Job**Characteristics**: - ** Manages** multiple countries or divisions/sales groups of Global Customer Service.**: - ** Responsible for managing six or more processes with knowledge of two systems.**: - ** Ensures that customers receive the best sales service possible.**: - ** Oversees and directs customer service operations to ensure that customer...
-
Customer Service Manager
hace 2 semanas
Santiago de Chile Udalenno A tiempo completoWe are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this point...
-
Customer Service
hace 2 semanas
Santiago de Chile AlbaNetwork Ingeniería S.A. A tiempo completoNos encontramos en la Búsqueda de un Customer Service, para nuestras oficinas ubicadas en la Ciudad de Santiago, que tenga formación como ingeniero en informática, Comercial, Técnico Superior en Informática o equivalente, debe tener habilidades tales como alto excelente nível de relaciones interpersonales, capacidad de priorizar y concentración, saber...
-
Customer Service
hace 7 días
Santiago de Chile Tawa Chile S.A. A tiempo completoPara importante cliente nos encontramos en la búsqueda de "Customer Service" para trabajar en Quilicura de manera de presencial. Su principal función será: - Brindar un servicio de excelencia para la satisfacción del cliente, siendo enlace con el cliente interno a fin de ofrecer soluciones a su necesidad. **Requisitos**: - Manejo de ERP. - Inglés...
