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Lead Product Manager

hace 3 semanas

Santiago de Chile Thoughtworks A tiempo completo

The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery.** Lead Product Manager**s are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences.

**Job responsibilities**:

- Strong systemic thinking skills with excellent analytical and synthesis abilities, capable of leading the project narrative from problem identification to final solution.
- Roadmapping: Proven ability to build, maintain, and clearly communicate product roadmaps aligned with strategic objectives.
- Cultivate meaningful relationships with client stakeholders, bridging technical and business perspectives while developing a deep understanding of the client's strategy, structure, and business model.
- Drive the entire product development lifecycle and continuously deliver undeniable value to clients.
- Develop the go-to-market strategy, ensuring operational readiness to support and scale the product experience.
- Collaborate closely with your product team and client stakeholders to build, align, and execute a shared product vision and roadmap.
- Frame and run rapid experiments to validate new business ideas and opportunities.
- Define key success metrics and use data-driven insights to guide decisions and measure product impact.
- Monitor industry trends and the competitive landscape, conduct formative research, perform data analysis, and generate actionable insights to inform product strategy and target market positioning.

**Job qualifications**:
**Technical Skills**:

- Upper-intermediate or higher level of English.
- Data Analysis: Knowledge in BI (Business Intelligence), market analysis tools, and product metrics (NPS, conversion, churn).
- User Research: Proficiency in qualitative and quantitative research methods to consolidate insights.
- Proven track record of delivering successful products to market.
- Ability to work at both portfolio and product levels — defining and executing a strategy, shaping a vision, and translating it into a roadmap with clear business and customer value-based success measures.
- Experience in user research and a deep understanding of design methods and processes.
- Passion and perseverance for creating best-in-class software products that deliver an outstanding customer experience.
- Strong understanding of agile software development practices and product maintenance/support processes.
- Ability to leverage data to enhance understanding of user needs, product performance, and customer value.

**Professional Skills**:

- Strong systemic thinking and strategic synthesis capabilities applied in decision-making and stakeholder alignment.
- You enjoy collaborating with a multidisciplinary team to determine the best product-market fit, technical implementation and release schedule.
- You naturally cultivate effective collaboration between Thoughtworks and client teams by fostering open communication and advocating for shared outcomes.
- You have a bias for action and can break down complex problems into tangible steps that drive product development at speed.
- You provide thought leadership, leveraging your extensive expertise to advise stakeholders, facilitate workshops, coach product teams, introduce best practices, identify roadblocks and generate solutions for resolving them quickly.
- You have a knack for prioritization, obtaining buy-in from stakeholders and resolving conflicts as they arise.
- You're analytical; you know that your product must provide tangible business value and can gather the right requirements and market data analysis to support your work.
- But you're right-brained, too; you know the power of effective storytelling and can easily synthesize research insights into clear, impactful messaging.
- You enjoy motivating committed, smart people to do the best work of their careers.

**Other things to know**:
**Learning & Development**:
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

**About Thoughtworks**:
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we'