HR Generalist

JOB REQUISITION

HR Generalist

LOCATION

SAN RAMON

The HR Generalist

Responsibilities include:

- Respond professionally and diplomatically with high energy and accuracy with a positive attitude, in a timely manner, to new hire, current, and former employee inquiries for information. Work under mínimal supervision and follow established guidelines in an environment with competing priorities.
- Utilize professional concepts to solve problems of moderate scope and escalated issues. The expectation is that all inquiries will either be resolved by this role or referred to an SME for specific, complex situations that require additional help.
- Use discretion and sound judgment to communicate and escalate potential issues to the HR Compliance department managers, Benefits and Savings managers, LOA administrators, and HRBPs.
- Maintains a strict standard of confidentiality in handling Company sensitive information, reports, and correspondence.
- Stays informed of laws, case law changes, regulations, policies, and programs relevant to employee relations and employment practices.
- _ Project / Program Management-_ Partners in RH recognition and Diversity initiatives and programs and encourages/educates employees about such programs.
- _ Leadership / People Management/Coaching_- HR contact for general HR activities, operations, and crisis management.
- _ HR Policy Development - Misc. Duties-_ Research, develop, create, interpret, implement, and monitor processes drafted in support of the HR Solutions Center. Draft guidelines and answer books for all RH/Protiviti for the solutions center. Once drafted, responsible for ensuring these answer books are updated with any policy changes or benefits updates to provide the most up-to-date answers are within the HR Solutions Center policy guidance answers. Respond to all requests on internal employee court orders and government agencies. Complete all incoming forms from SSA, Veterans Administration, and other agencies on both temporaries and staff.
- Take on additional projects within HR Operations.

Qualifications:

- Bachelor's Degree preferred but not required.
- 5+ years of HR experience.
- Broad HR Generalist knowledge and expertise in Leaves of Absence, verifications services, benefits, performance management, and employee relations.
- Strong communications, both written and oral, and strong customer service orientation
- Can self-start and maintain a positive, upbeat and helpful attitude
- Be a team player who strives for excellence.
- Flexibility with scheduling to cover North American time zones
- Must have attention to detail
- Call center experience preferred
- Ability to adapt to a fast-paced, ever-changing environment where multi-tasking is a must while maintaining a positive, constructive and professional demeanor.
- General knowledge of MS Office with proficiency in MS Excel.
- At least 1 year of HRMS database exp. or other relational database experience.
- Excellent verbal and written communication skills
- Strong organization skills and attention to detail
- PHR preferred but not required

At Robert Half, there’s more to us than what we do. Learn about our values and what it’s like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at


Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

or call 1.855.744.6947 for assistance.
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JOB LOCATION

CA SAN RAMON CORP

ADDITIONAL LOCATION