Regional Manager

**About Us**:
CorePlan isn’t your typical mining software company. We’re a tech startup based in Perth, Western Australia who are reimagining mining operations through our cutting-edge digital SaaS drilling management platform.

Our mission? Advance the operation of digital drilling operations in mining. Our momentum? Growing fast. We are now looking at rapid expansion across the Americas.

We’re a high-performing team of execution-focused self-starters, building the next generation of software for mining.

**The Role**:
As the Regional Manager, LATAM, you will lead the Latin America region across three key functions**:Sales, Customer Success,**and **Support**, contributing to the sales, implementation, and support of our SaaS platform across mining operations in Latin America.

You will act as the primary point of contact for clients in the region, most notably during the onboarding phase, and collaborate closely with product, engineering, and customer success teams to ensure smooth rollouts across complex operational environments. In particular you will manage a regional team consisting of Account Executives, Customer Success Managers (Implementation Specialists) and Support team members.

This is a hands-on leadership role, combining strategic oversight with tactical execution.

**What You’ll Do**:

- Own the end-to-end lifecycle for mining clients across LATAM - from sales kickoff through go-live and support
- Lead, coach, and grow a high-performing team of regional sales, customer success and support team members.
- Ensure LATAM sales pipeline is supported to align with our long-term growth objectives
- Manage multiple, concurrent SaaS deployments in large-scale mining environments with varying infrastructure and connectivity challenges.
- Develop and maintain project plans, implementation playbooks, and risk management protocols adapted to mining site realities.
- Serve as a trusted advisor to clients, aligning implementation scope and delivery with operational and business goals.
- Collaborate with product and engineering teams to ensure configurations align with customer workflows and technical constraints.
- Continuously improve processes, tools, and documentation to drive scalable, repeatable, high-quality deployments.
- Monitor region KPIs (sales targets, time to value, adoption, project timelines, support SLAs) and report on regional performance to senior leadership.
- Act as the point of escalation for critical issues or customer concerns.

**What You’ll Bring**:

- Bachelor’s degree in Engineering, Information Systems, Mining, or a related technical field
- 5+ years of experience leading SaaS or Enterprise Software in Sales, Consulting, Implementations or Customer Success
- Minimum 2 years in a regional or managerial role with team leadership responsibilities.
- Proven ability to manage complex, multi-stakeholder projects across diverse geographies.
- Strong organisational skills with ability to manage multiple streams of work simultaneously
- Outstanding communication skills, with the ability to engage internal and external stakeholders at all levels
- Experience working in a global team environment and collaborating across time zones
- Problem-solving mindset with a talent for finding creative solutions to customer challenges
- Experience in the mining industry (essential)
- Deep understanding of mining operations, workflows, and technology environments (highly desirable)
- Fluent in Spanish and English (Portuguese a plus).
- Available for travel when required

**Why Join Us?**:

- ** High-impact leadership** - Shape CorePlan’s LATAM expansion strategy in a fast-growing SaaS startup.
- ** Autonomy and ownership** - Run the region end-to-end across sales, success, and support.
- ** Work on cutting-edge SaaS for mining** - Drive digital transformation in large-scale mining operations.
- ** Lead and build your own team** - Coach and grow a high-performing LATAM team.

**Ready for your next adventure?**: