Retail Operation Specialist

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.

Key Responsibilities: Loss Prevention & Coordinator

Continuous improvement (Core Activity)
- Continuous improvement strategy (operational efficiency and effectiveness)
- Design, selection and implementation of operational tools.
- Development of training materials for store operating processes.
- Design of policies and procedures focused on operational efficiency.
- Budget control for tools and operational processes.

POS Operational Capabilities (Core Activity)
- POS optimization and use strategy
- Coordinate the implementation of improvements in the POS system
- Update and control of daily operational needs (number of POS per store)
- Development of training materials. (Manuals and instructions)
- Coordinate system activation, communication and promotions support.
- Definition of the roles and access licenses to the POS system for store personnel.
- Control of supplies and suppliers related to the POS (Total Payment Volume-TPV, TBK, etc.)

Inventory Control (Coordinator)
- Inventory control strategy in stores
- Preparation of the physical inventory calendar (Global)
- Development of training materials. (Procedures, instructions and manuals).
- Design of processes related to inventory control in stores
- Coordination with CCTV, Alarms, Inventories and other providers in LATAM
- Operational guidelines for the regular control of garments (policies and procedures)

Regulations (Coordinate procedures and management of operating permits)
- Compliance with regulatory-legal requirements
- Detection of regulatory obligations for the operation
- Management of legal providers for license renewal
- Control of payments and legal documents of operation
- Management of visits by authorities to stores
- Communication to store staff

Suppliers of inputs and operational tools
- Negotiation strategy, purchase, distribution and control of tools and store supplies.
- Search, selection and negotiation with suppliers
- Restocking of supplies (bag, stationery, thermal rolls, cleaning materials and others)
- Purchase of operational tools (printers, steamers, traffic counters, music, etc.)
- Store maintenance (scheduled visits, urgent visits, regulatory work, etc.)
- Estimation and management of the budget assigned to this concept

Store opening processes
- Store opening strategy
- Creation of scope and opening schedule
- Communication and coordination of the activities and times necessary with the various departments and suppliers
- Administration and updating of the main operational information of each store. (POS, Cameras, Location)
- Estimation and management of the budget assigned to this concept.

**Skills**:

- Fluent English
- Knowledge in SAP (inventory control transactions and Purchase Orders)
- Knowledge of POS systems, promotion engine and inventory management.
- Knowledge of design processes and creation of training materials.
- Knowledge in creating policies and procedures.
- Knowledge in Processes.
- Intermediate level knowledge of Microsoft Office 365: Word, Excel (intermediate-advanced), Power Point, Outlook, etc.
- Knowledge (basic - media) in project management

Experience
- Minimum experience of 3 years in areas of loss prevention (inventory control) or in areas such as operations and/or maintenance of stores.
- Minimum knowledge of 1 year in project management (scope, costing, coordination and communication).
- Careers in business administration, auditing (comtrollership), Industrial or commercial Engineering.

Competences and values
- Structured and proactive
- Excellent comunication
- Ability to work under pressure in a good work environment.
- Empathic and Collaborative
- Change management capacity
- Capacity for analysis and synthesis.

LOCATION

Santiago, Chile

FULL TIME/PART TIME

Full time