Voip Network Specialist

hace 1 semana

Santiago de Chile Robert Half Chile A tiempo completo

Voip Network Specialist.

Functions:

- Meeting with IT managers to determine the company's networking needs.
- Analysing existing VoIP networks and computer systems.
- Developing architecture plans for voice and data services.
- Installing network hardware modules, including IP and PBX communication servers.
- Designing and implementing Cisco Unity systems.
- Troubleshooting VoIP network issues.
- Analysing and upgrading network security systems and protocols.
- Adding network users and managing company permissions.
- Optimising network installations for future expansion.
- Training staff on network and system protocols.
- Help desk management, troubleshooting, and problem resolution
- Identify, diagnose, and resolve moderately complex to complex issues affecting the customer network services. Address issues escalated from Level 1 technicians

**Requirements**:

- Bachelor's degree in information technology, computer science, or a similar field.
- Previous experience working as a VoIP network specialist.
- In-depth knowledge of VoIP systems and IP Protocols.
- Knowledge of hardware systems, including servers, memory modules, processors, and peripherals.
- Detailed knowledge of network security systems and software.
- Good project management skills.
- Familiarity with WAN and LAN systems.
- Excellent troubleshooting skills.
- Fluent in spoken and written English. Spanish (its a must)
- Understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching
- Previous experience working within a NOC (Network Operations Center)
- Previous experience supporting small/medium-sized businesses.
- Microsoft Office 365 management

Remote Working.

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