Account Manager

hace 1 semana

Santiago de Chile Pepperstone A tiempo completo

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress - for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers.

**The Role**

The Account Manager will be responsible for new client acquisitions at Pepperstone. The role is focused on increasing conversions of new leads and demo accounts with a focus on the LATAM market. This role requires communication with prospective new clients early in the morning, fast

**Your key responsibilities include**:

- Maintaining client interest in trading markets through regular dissemination of market analysis and trade opportunities
- Conducting KYC as an essential part of onboarding new clients
- Problem-solving client queries in an efficient manner through your knowledge of our products and platform
- Maintaining a positive, empathetic, and professional attitude toward customers
- Ability to present complex information in a simple manner, e.g. trading concepts

**About you**:

- 1-2 years’ experience in a similar role within the Forex and CFD industry, or finance industry
- Exceptional relationship-building via professional phone manner
- Excellent customer service skills
- Strong written and verbal communication skills in Spanish as well as English
- Ability to manage the sales pipeline and meet multiple deadlines including sales KPI’s
- Proficient numerical ability; be comfortable working with numbers
- Ability to live the Pepperstone values
- Committed to ongoing learning and development

**It's good to have**:

- Experience with MetaTrader 4/5 and cTrader software
- Bachelor’s degree in finance, economics, or similar
- Experience with financial investments
- Portuguese speaker

**About Pepperstone**

Pepperstone is an online Forex and CFD Broker providing traders across the globe with cutting edge technology to trade the world’s markets. Our award-winning combination of outstanding customer service coupled with incredibly low-cost pricing across all FX, CFDs and Commodities has resulted in Pepperstone being one of the world’s fastest growing FX brokers. Our focus is to support every one of our customers’ quests for trading mastery.

Check out what our team is saying on Glassdoor

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