Vlocity Tech Lead

Overview:
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

We are looking for a dynamic and experienced Vlocity Developer to join our team (remote)

**Responsibilities**:

- Experience in developing technology solutions.
- Experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development.
- Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable the client's needs.
- Relevant salesforce / Vlocity platform development experience
- Relevant salesforce / Vlocity certifications
- Experience overseeing team members.
- Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Ability to work independently and be a self-starter.
- Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies

**Responsibilities**:
- Qualifications:

- Experience in working on large Salesforce / Vlocity engagements as Solution Architect / Technical Architect
- Minimum 2 years in telecom project with salesforce technology
- Exposure into CI/CD, Dev Ops usage
- Well versed with Agile way of development
- Extensive experience of implementing end to end CRM solution using Sales Cloud, Service Cloud and Community Cloud
- Experience in working on proposals, estimating scope of work and supporting pre-sales activities
- Transforming business requirement into Salesforce / Vlocity functional and technical requirements
- Expertise in Lead Management process, Quote to Cash process, Case Management and Call Center process
- Conducting customer workshop during project discovery, preparing end to end Solution design documents and working with development team as per project requirement
- Collaborate and interact with stakeholders to establish-client business needs and translate these into technical solutions.

**Requirements**:- Salesforce / Vlocity certifications in architect and consulting track (Integration Architect, Data Architect, Sales Cloud, Service Cloud etc ) are preferred
- Strong communication skill
- Experience working on App Exchange products
- Salesforce / Vlcoity Marketing and Wave cloud experience
- Experience in Agile and other project management methods
- Job Requirements:

- 7-9 years of Software / CRM experience that should include 5+ years in Salesforce / Vlcoity CRM
- Salesforce / Vlcoity Certification in functional and technical area
- Functional understanding of different cloud products like Sales, Service, Community, FSL etc
- Ability to demonstrate critical, analytical thinking in all aspects of the job - technical and non-technical.
- Ability to be highly productive, both working independently and in close collaboration within a team environment.
- Ability to multi-process and thrive in a fast-paced, client-driven environment.