Data Center IT Technician

Data Center IT Technician - Bilingual

About the Role:

As CBRE Information & Communications Technology Service Delivery Technician, you will provide on-site support for the ICT and Engineering services within the Data Center environment.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You'll Do:

• Comply with CBRE and Client quality and safety standards, policies, and procedures.
• Direct and/or assist Technician I in conducting Operational Readiness Site Walks to verify that the NavSystem (floor taping and geotags) is in good repair.
• Complete, verify, and document repairs.
• Spot-check all automation equipment - including support equipment - to assure readiness and good repair.
• Create and follow a schedule that encompasses all site equipment within a reasonable timeframe.
• Function as a first responder to triage robotics and automation operational issues, following well-defined and structured troubleshooting procedures ("playbooks") developed by the Client.
• Respond within agreed-upon time-frame to production requests for assistance with introduction equipment recovery or repair.
• Lead or direct Technician I in making more involved or comprehensive repairs.
• Perform Preventative and Predictive maintenance and calibrations of existing equipment of the systems per well-defined schedules and procedures in place at the time the contract is initiated. Document all actions with machine ID, actions performed per defined documentation, and date/duration.
• Provide mechanical and control system onsite technical support and troubleshooting for existing automated equipment.
• Act as the site SME (subject-matter expert) on site equipment as assigned by Supervisor or Manager.
• Lead setup and SAT of new equipment.
• Assist with moving materials and equipment for automation.
• Communicate with machine operators and engineering to troubleshoot issues.
• Document issues and issue resolution within the Client's system (Buganizer, EAM.
• Lead in continuous improvement efforts, corrective action formulation, and root-cause investigation when necessary.
• Document machine history and operational observations.
• Attend meetings as requested by Manager.
• Complete training requirements as communicated by CBRE and Manager.
• Maintain certifications required to perform maintenance and sustainability efforts as directed by Manager.
• Complete CBRE/Manager-assigned administrative tasks in an expeditious and conscientious manner.
• Creates and submits ARFs and GUTs tickets to facilitate site entry and material movement
• Act as site liaison with operational groups, DCOps, EHS, and Site Manager.
• Communicate immediately with Supervisor or directly with Manager when operational or scope questions arise.

What You'll Need:

• Technical degree -and/or- Training and experience in an industrial maintenance position (5 years+)
• Full Bilingual (English and Spanish)
• Solid understanding of electrical and mechanical schematics and how to use them
• Proficient use of basic hand tools, DMM, and software-based calibration, analysis, or data acquisition tools.
• Proficiency in Google Workspace
• Ability to walk/stand/stoop/squat/kneel for extended periods without strain
• Ability to understand and communicate technical information upline and downline
• Experience with networking, PLCs and HMIs, drives, motors, controllers, power supplies, cameras and vision systems, servos and encoders
• Experience with hydraulics, gearboxes, drive assemblies, conveyors, pick-and-place, and articulated arm devices
• Familiarity with various communications protocols and Linux OS

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process