Operations Analyst – Senior Associate

hace 1 semana

Providencia, Metropolitana, Chile Bank of China - Agencia en Chile A tiempo completo

Operations Analyst – Senior Associate

We are looking for a detail-driven and proactive Operations Analyst – Senior Associate to join the Operations team at Bank of China, Chile Branch:

This role offers the opportunity to work at the core of the Bank's daily operations, ensuring the accurate execution of client transactions and the integrity of operational processes within a highly regulated banking environment. You will collaborate closely with cross-functional teams, contribute to strong internal controls, and play a key role in maintaining operational excellence, risk mitigation, and regulatory compliance. If you are a banking professional with a solid operational background, strong analytical skills, and a commitment to accuracy and accountability, this position offers a challenging and rewarding next step in your career

I. Purpose of the Job

The Operations Analyst – Senior Associate is responsible for executing, reviewing, and controlling complex banking transactions for corporate customers, ensuring that all operations — including payments, spot transactions, deposits, loans, interest payments, renewals, and disbursements — are processed accurately, timely, and free of errors.

The role contributes directly to operational excellence, internal control, and regulatory compliance, acting as a key control point within the Operations Department and supporting compliance with CMF, Central Bank of Chile, SII, and Head Office (HO) requirements.

II. Key Responsibilities & Accountabilities

Execute, review, and control corporate banking transactions, including but not limited to:

  • Spot transactions and payment orders
  • Time deposits and renewals
  • Loan disbursements, repayments, and interest payments
  • Input Remittances in CLP and others foreign currencies

Ensure that all transactions are processed accurately, completely, and in accordance with internal manuals, procedures, and controls.

Perform independent review and validation of transactions executed by other areas, identifying discrepancies, risks, or errors and escalating when required.

Maintain daily controls between products, accounting records, and operational systems, including multi-currency reconciliations and settlements.

Prepare, review, and submit regulatory reports and operational files to:

  • Comisión para el Mercado Financiero (CMF)
  • Banco Central de Chile
  • Servicio de Impuestos Internos (SII)
  • Head Office and internal governance bodies

Ensure compliance with local regulations, internal policies, and Head Office requirements, supporting audits and regulatory reviews.

Contribute actively to the improvement and updating of operational manuals, procedures, and internal controls.

Act as a technical reference and backup within the Operations team, supporting junior analysts and ensuring continuity of operations.

Coordinate closely with Treasury, Accounting, Compliance, Risk, IT, and Corporate Banking to resolve operational issues and improve processes.

Support the Operations Manager in identifying operational risks, inefficiencies, and opportunities for improvement.

III. Knowledge, Skills, and Experience Requirements

Education & Qualifications

University degree in:

  • Accounting (Contador Auditor)
  • Industrial Engineering
  • Management Control Engineering
  • International Trade / Foreign Trade
  • or related banking / financial discipline

Additional training in banking operations or trade finance is desirable.

Technical Knowledge / Know-How

Strong understanding of banking operations, back-office processes, and transaction life cycles.


• Solid knowledge of local regulatory reporting requirements (CMF, Banco Central, SII).


• Ability to apply internal controls, segregation of duties, and operational risk management principles.


• Proficient use of banking systems and Microsoft Office (advanced level).


• Familiarity with SWIFT operations, settlements, reconciliations, loans, and treasury back-office processes.

Skills and Competencies

  • High level of accuracy, attention to detail, and process discipline.
  • Strong analytical and problem-solving skills, with the ability to identify root causes.
  • Effective written and verbal communication, including interaction with regulators and Head Office.
  • Ability to work autonomously while maintaining strong team collaboration.
  • Capacity to manage priorities and meet deadlines in a high-control, regulated environment.
  • Strong sense of responsibility, integrity, and confidentiality.
  • English: Advanced (written and spoken).

Experience

  • Minimum 5 years of experience in banking operations or back-office roles within financial institutions.
  • Proven experience in corporate banking operations and interaction with regulators.
  • Experience in global or international banking environments is highly desirable.

Work Modality (On-site Requirement)

This position is performed exclusively on-site at Bank of China, Agencia en Chile, due to operational, security, and internal control requirements.

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