Collection and Operation Manager

hace 2 semanas

Santiago, Metropolitana, Chile FinSANA A tiempo completo

SUMMARY

We are Finsana, a FinTech company. Our mission is to build innovative solution using cutting edge technology, marketing and data science to provide multi-channel and multi-product lending solutions. Our software solutions provide financing opportunities to millions of consumers around the globe.

Finsana welcomes people of all backgrounds to apply for this position. Our work environment is better as a direct result of the variety of people who work here, and we intentionally foster an environment where every team member can feel accepted, appreciated and respected.

DUTIES & RESPONSIBILITIES:

  • Develop and document collection, sales and customer service processes.
  • Verify the performance of current credit products by identifying opportunities for improvement and innovating new products.
  • Monitor, evaluate, optimize collection channels for our customers.
  • Follow up the flow of collections according to the expected projections (Cash Flow).
  • Maintain an adequate level of results in the Operations and Collections KPIs.
  • Ensure the good daily development of the Call Center Operation.
  • Evaluate and attend the requests of the regular entities.
  • Control and support the management of the external collection agency.

REQUIREMENTS:

  • Professional in administrative, financial or accounting careers.
  • At least 5 years of experience as a leader in the areas of collections, customer service or operations in the financial or real sector.
  • Solid knowledge of Excel and office.
  • Excellent verbal and written skills in Spanish and English.
  • Leadership and team management skills.
  • Financial and risk analysis.
  • Oriented to Objectives & Results

CONDITIONS:

  • Contract: Permanent
  • Type: On-site
  • Work location: Santiago, Chile

  • Finance and Administration Manager

    hace 1 semana

    Santiago, Metropolitana, Chile Fraser Alexander Latin America A tiempo completo

    DescriptionFinance and Administration Manager LATAMThe role is responsible for the full spectrum of financial and management accounting for the LATAM division, ensuring compliance, financial integrity, and alignment with Fraser Alexander's global strategy. It oversees financial planning, reporting, risk management, governance, procurement, and commercial...

  • Regional Service Operation Manager

    hace 3 días

    Santiago, Metropolitana, Chile Alfa Laval A tiempo completo

    En Alfa Laval, siempre buscamos superar los desafíos que nos proponemos. Nuestro objetivo es acelerar el éxito de nuestros clientes, empleados y el planeta, esto solo se puede lograr trabajando en equipo con personas dedicadas, curiosas y abiertas al aprendizaje. Sabemos que la curiosidad es la chispa detrás de las grandes ideas.Como miembro de nuestro...

  • Regional Operation Manager

    hace 1 semana

    Santiago, Metropolitana, Chile Uber A tiempo completo

    About the RoleUber is transforming the future of Grocery & Retail, building the world's best and biggest marketplace for on-demand delivery of all local commerce. In this role, the candidate will be responsible for driving forward our growth strategy and operations. The role is global in scope (sits within the Global Growth team of Grocery & Retail),...

  • Casino Manager

    hace 1 semana

    Santiago, Metropolitana, Chile Initiate International A tiempo completo

    Transform the Casino Experience as a Casino Manager in Santiago, ChileAre you ready to lead the charge in a dynamic and high-stakes environment? We have an exhilarating opportunity for a Casino Manager to join a premier international casino operator in Santiago, Chile. In this pivotal role, you'll oversee the entire casino operation, drive innovative...

  • Execution and Engagement Oncology Manager – Chile

    hace 1 semana

    Santiago, Metropolitana, Chile Pfizer A tiempo completo

    Location:Based in Santiago, ChileReports to:SoLA Oncology Category LeadArea:Specialty Care & OncologyRole PurposeThe Execution and Engagement Manager is responsible for leading the implementation of the portfolio strategy in Chile and Peru, as defined in collaboration with the CBL/CBM of the brands. This role ensures cross-functional alignment with key areas...

  • Execution and Engagement Oncology Manager – Chile

    hace 1 semana

    Santiago, Metropolitana, Chile Pfizer A tiempo completo

    Location: Based in Santiago, ChileReports to: SoLA Oncology Category LeadArea: Specialty Care & OncologyRole PurposeThe Execution and Engagement Manager is responsible for leading the implementation of the portfolio strategy in Chile and Peru, as defined in collaboration with the CBL/CBM of the brands. This role ensures cross-functional alignment with key...

  • Panel Administrator 2

    hace 1 semana

    Santiago, Metropolitana, Chile IQVIA A tiempo completo

    Job OverviewUnder close guidance and supervision, administers routine data collection.Essential Functions• Initiates calls to pharmacies using a prepared selling strategy.• Promotes pharmacy participation in syndicated, on-going panels as recommended.• Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script....

  • Panel Administrator 2

    hace 1 semana

    Santiago, Metropolitana, Chile IQVIA A tiempo completo

    Job OverviewUnder close guidance and supervision, administers routine data collection.Essential FunctionsInitiates calls to pharmacies using a prepared selling strategy.Promotes pharmacy participation in syndicated, on-going panels as recommended.Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script. Receives...

  • Manager Engineering

    hace 1 semana

    Santiago, Metropolitana, Chile BHP A tiempo completo

    About BHPWelcome to BHP Here we empower the professional development of all our teams to reach their full potential. With a global portfolio of operations, we offer a diverse and inclusive environment with exceptional job opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values...

  • Manager Innovation Leaching

    hace 7 días

    Santiago, Metropolitana, Chile BHP A tiempo completo

    About BHP  We are a leading natural resources company dedicated to connecting resources and people to create a better world. Our focus is on responsibly developing essential resources for global decarbonization, such as iron ore, metallurgical coal, and copper, which are vital for modern infrastructure. Our global strategy emphasizes managing a resilient...