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Community Manager
hace 2 semanas
We are looking for a highly motivated and experienced
Community Manager
to support our global marketing team. In this role, you will manage day-to-day social media engagement, community building, content scheduling, social listening, and performance analysis across multiple global channels.
This is a fully remote contractor position ideal for candidates with strong English communication skills and experience working with international teams.
Requirements
Responsibilities
Community Engagement
- Respond to comments, inquiries, and messages across social platforms in a professional, brand-aligned manner
- Foster an active and positive relationship with our global audience
Social Listening
- Monitor brand conversations across platforms
- Identify emerging trends, audience insights, and potential risk areas
Content Scheduling
- Plan, organize, and schedule content across various social media channels
- Ensure consistent publishing that aligns with brand and marketing strategy
Content Collaboration
- Support content creation by participating in brainstorms, providing feedback, and working with designers/agencies to maintain brand alignment
- Assist in producing engaging, relevant, and shareable content
Analytics & Reporting
- Track performance metrics such as engagement, reach, and audience growth
- Prepare regular reports and insights to support continuous optimisation
Cross-Functional Collaboration
- Work closely with regional marketing teams (APAC, EMEA, North America)
- Ensure consistency in messaging, execution, and global/local activations
Trend Monitoring
- Stay updated on social media algorithms, new features, and emerging best practices
- Recommend new ideas and formats to keep the brand's presence fresh and relevant
Community & Influencer Building
- Help identify and nurture relationships with influencers, creators, and brand advocates
- Support our global Employee Advocacy program to amplify brand visibility
Requirements
- At least 2-3+ years managing social media channels for brands, agencies, or public personalities
- Preferably worked with US clients, US brand accounts, or US-based companies
- Experience in community management, content scheduling, and analytics
- Strong written and verbal communication skills in English
- Demonstrated ability to maintain a consistent, personable brand voice
- Ability and willingness to work Pacific Standard Time (PST) to align with US team operations
- Strong organisational skills — able to manage multiple channels, requests, and deadlines simultaneously
- Experience collaborating with global teams or working for US/European clients (preferred)
- Proactive problem-solver with strong attention to detail
- Ability to work independently while staying connected to a distributed team
- High cultural awareness and adaptability to communicate with diverse audiences
- Familiarity with social media analytics and publishing tools (e.g., Sprout, Hootsuite, Buffer, Later, or similar)
