Client Support Agent-Florida

hace 7 días


Santiago, Chile Xperience Xscape Travels A tiempo completo

Job Title: Client Support Agent Location: United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe  Job Type: Full-time / Remote Job Description: Join Xperience Xscape Travels as a Client Support Agent We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed — we offer full training. Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services. Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve issues related to bookings, cancellations, and changes Provide information about travel products and services Handle customer concerns in a professional manner Maintain detailed records of customer interactions Ensure all customer support requests are addressed promptly and professionally Follow up on customer feedback to ensure satisfaction Requirements: Must be coachable and eager to learn No experience required — full training provided Strong communication skills and professional phone etiquette Must be located in the United States, the United Kingdom, Australia, New Zealand, Mexico, the Caribbean islands, or Europe Basic computer and internet proficiency Ability to multitask and manage time effectively What We Offer: Full training provided 100% remote work Flexible schedule Competitive pay Growth potential in a growing company



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