Peo Systems

**Description**:
Utilizes cutting-edge technical skills, superior communication skills, and vast PEO expertise to support the PEO and its business units. Responsibilities include IT Project representation, internal process creation and/or enhancements, internal and external training, report generation, and data analysis.
- Participates on multiple, complex, IT Project teams as a PEO representative to ensure that project delivery meets the expectations and specific functional requirements of the PEO. Uses experience and judgment to independently determine potential impacts to PEO business units, and drives project deliverables based upon those impacts.
- Leads the team in the creation and execution of test cases/plans and participates in user acceptance testing so that the content and quality of IT projects can be assured.
- Creates, generates, and maintains complex reports (HRIS and Business Objects) on key PEO operating indicators so that PEO Leadership is accurately informed when making decisions.
- Independently develops and provides client training to ensure that PEO clients have the ability to make use of technologies immediately after onboarding, and that existing clients are kept aware of new/revised features and functionality in our technical product offerings.
- Identifies and leads root cause analysis of system issues or processing breakdowns in order to provide data necessary to prevent the issues or breakdowns from reoccurring.
- Provides regular and concise status on deliverables to Analyst team and Business Units in order to ensure that PEO needs as a whole are considered and that the considerations are being met.
- Develops system work requests for IT project fixes or enhancements with the proper information included so that the IT teams can accurately estimate and plan the work item. Once created, maintains focus and drives the request to conclusion.
- Other duties as assigned to support the general purpose of the position’s function.

**Requirements**:

- H.S. Diploma - Required
- Bachelor's Degree - Preferred
- 4 years of experience in A Paychex PEO position or closely related Paychex department.
- Experience managing multiple projects, and effective leadership skills.
- 6 years of experience in Related field in concepts and processes associated with Information Technology.
- Experience with PrismHR

Experience with issue tracking, release testing and management

Experience interfacing with internal and external technical resources

**Our Commitment**

Paychex is dedicated to fostering a culture of intentional Inclusion and Diversity (I&D). Our valued employees and commitment to I&D is the essence of our internal and external success. Inclusivity is a key value of our corporate culture and is exemplified through our reputation as a top employer for employee development, diversity, and ethics, as well as a focus on fairness in recruitment, selection, and decision making.