Senior Operations Manager

hace 3 semanas


Santiago, Metropolitana, Chile FlixBus A tiempo completo

Job Summary:

We are seeking an experienced Senior Operations Manager to join our team in Santiago. This role will play a critical part in shaping our operations and driving growth in the region.

About FlixBus:

FlixBus is a global mobility provider with headquarters in Europe and the United States. We have revolutionized the way millions of people travel, offering convenient, affordable, and eco-friendly options. With a unique business model and innovative technology, we have established one of the largest long-distance mobility networks worldwide.

Responsibilities:

  • Manage day-to-day operations to ensure smooth service delivery
  • Monitor quality performance and implement continuous improvement initiatives
  • Collaborate with operators to maintain high-quality services
  • Analyze data to optimize processes and identify areas for growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain relationships with key stakeholders, including bus stations and partners
  • Ensure compliance with company standards and regulatory requirements

Requirements:

  • 2-4 years of experience in operations management or a related field
  • Degree in engineering or a related field
  • Proven track record of success in similar roles
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and as part of a team
  • Fluency in English and Spanish

What We Offer:

  • A competitive salary of $60,000-$80,000 per year
  • A dynamic and fast-paced work environment
  • Ongoing training and professional development opportunities
  • A comprehensive benefits package, including health insurance and retirement plan
  • The opportunity to work with a leading mobility provider and contribute to the growth of the company

FlixBus Values:

We celebrate diversity and do not discriminate based on race, color, religion, gender, national origin, sexual orientation, or any other protected characteristic. All employment decisions are based on business needs, job requirements, competence, and merit.



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