Director of Operations Manager
hace 7 días
About Scale Up and the Role:
Scale Up Recruiting Partners is seeking a highly skilled DIRECTOR OF OPERATIONS to lead our client's operations team. The successful candidate will be responsible for overseeing daily operations, managing a team of 4-5 internal staff and contractors, and ensuring seamless market launches.
Key Responsibilities:
- Team Management: Lead a high-performing team, provide regular feedback, conduct one-on-one sessions, and foster growth.
- Operations Management: Manage markets, monitor problems, and ensure quick resolutions. Identify areas for improvement and implement new SOPs.
- New Market Openings: Onboard new properties, chase down answers, and ensure teams are ready for launches.
- Client Success & Expansion: Increase revenue and profits, ensure strong relationships with clients, and expand into new target properties.
- Merchandiser Success: Screen and interview potential merchandisers, coach them to work faster and more effectively, and develop training materials.
Qualifications, Skills, and Key Competencies:
- Experience: 5+ years in operations management, preferably in a startup or small business environment, with experience working with remote teams across multiple time zones and countries.
- Startup Mindset: Ability to thrive in agile environments, multitask, and solve problems quickly.
- Tech Savvy: Comfortable with technology, tools, and systems, fast on computers, and adept at managing complex workflows.
- Proactive Problem Solver: Highly organized, detail-oriented, and capable of juggling multiple priorities simultaneously.
- Strong Sense of Ownership and Accountability: Directly responsible for outcomes in a small company setting.
- High Motivation: A commitment to working hard to achieve big goals.
- Excellent Interpersonal Skills: Passionate about mentoring and improving team performance.
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