Airport Service Representative

hace 2 semanas


Santiago, Metropolitana, Chile JetBlue A tiempo completo
Job Summary

We are seeking a skilled Airport Service Representative to join our team at JetBlue. As a key member of our airport operations crew, you will be responsible for providing exceptional customer service and ensuring a smooth travel experience for our passengers.

Key Responsibilities
  • Customer Service: Provide award-winning customer service to customers in the airport, handling check-in, verification of personal identification, luggage handling, and flight reservations.
  • Communication: Communicate with customers to keep them informed and offer ancillary products such as priority security and even more space.
  • Teamwork: Coordinate duties with coworkers and other departments to ensure proper handling of customers.
  • Equipment Operation: Operate airport equipment, including jet bridges, air stairs, and handheld radios.
Requirements
  • Education: High School Diploma or General Education Development (GED) Diploma.
  • Experience: One year of customer service, volunteer experience, or sales experience.
  • Skills: Strong interpersonal and listening skills, complete fluency in written and spoken English and Spanish.
Preferred Qualifications
  • Additional Experience: Two years of customer service, volunteer experience, or sales experience.
  • Language Skills: Knowledge of customer service principles and practices.


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