HR Service Delivery Manager

hace 6 días


Santiago, Metropolitana, Chile adidas A tiempo completo
Key Responsibilities

As an HR Service Delivery Manager at adidas, you will be responsible for delivering high-quality HR services to our retail operations, including talent management, employee engagement, and process improvement.

We are seeking a highly motivated and experienced professional with a strong background in human resources, who is passionate about people development and has experience in recruitment, employee relations, and process improvement. If you have a proven track record of success in these areas and are looking for a new challenge, then this could be the perfect role for you.

  • Delve into detailed analysis and investigation of various forms of workplace misconduct such as harassment, violence, or other behavioral issues while maintaining confidentiality and unbiased views.Engage closely with concerned parties to identify problems and communicate sensitive information effectively.
  • Administer labor laws and regulations adhering to adidas's guidelines. Facilitate discussions between stakeholders during conflict resolution processes. Create documentation of all cases involving labor disputes or grievances which may lead to termination if necessary.
  • Accompany clients through changes and transformations, guiding them towards optimal decision-making using personal knowledge in the field.
  • Create lists of candidates suitable for interviews based on job requirements considering applicant history relevant to employer purposes when hiring at corporate positions.
  • Gain insight into current HR practices adopted across different regions worldwide identifying gaps where implementation would benefit greatly from best practices already being implemented elsewhere; pinpoint strengths too where they need reinforcement so everyone working under same roof shares common vision.


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