Customer Service Expert

hace 19 horas


Santiago, Metropolitana, Chile WS Audiology USA A tiempo completo
Job Description:

The Role: Customer Service Representative Latam

WS Audiology is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in the Latin American region. The successful candidate will be responsible for supporting our partners in their day-to-day business with order management and customer clarification processes.

Key Responsibilities:

  • Manual order entry, check and approval of electronically received orders
  • Intervention for order discrepancies and support for suitable solutions
  • Alignment with internal stakeholders on delivery dates, shipments & exports

Candidate Profile:

We are looking for a customer-oriented and ambitious individual with strong business acumen in developing and executing service strategies. The ideal candidate will display strong communication and interpersonal abilities to work effectively with people.

Requirements:

  1. Experience within Customer Service / After Sales
  2. Extensive experience with MS Word, Excel, and PowerPoint
  3. Customer-oriented with an understanding of customers' preferences and feedback
  4. Experience working with teams in a matrix structure across the globe
  5. Capability in market research and assisting with strategies
  6. Experience with INFOR (ERP-system) and Salesforce (CRM tool) is a plus but not a must
  7. Succesfully completed business studies or comparable qualification


  • Santiago, Metropolitana, Chile Caterpillar Financial Services Corporation A tiempo completo

    Career Opportunity: Customer Service Specialist - Heavy MachineryJob Description:We're seeking a Customer Service Specialist - Heavy Machinery to join our team at Caterpillar Financial Services Corporation.As a key member of our organization, you'll be responsible for ensuring our customers receive exceptional services and assistance.Key responsibilities...


  • Santiago, Metropolitana, Chile WS Audiology USA A tiempo completo

    The Role: Customer Service Representative Latam Overview: Driven by the passion to improve the quality of people's lives, WS Audiology continues to grow as the market leader in the hearing aid industry, by bringing innovation and the best quality in our products. With our growth aspiration, we are looking for a Customer Service Expert / BackOffice...


  • Santiago, Metropolitana, Chile Growatt New Energy A tiempo completo

    Power Station Service ExpertWelcome to Growatt New Energy's Team!We're excited to introduce a new position for a Power Station Service Expert who will play a vital role in maintaining our top-notch products and ensuring customer satisfaction in Chile.In this role, you'll be accountable for handling all product-related technical tasks, including resolving...


  • Santiago, Metropolitana, Chile Binance A tiempo completo

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...


  • Santiago, Metropolitana, Chile Pacific International Lines A tiempo completo

    Pacific International Lines (PIL) is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands. We are seeking a Customer Service Executive (Import/Export) to join our dynamic team. This individual will play a key role in providing exceptional service to clients, managing customer inquiries, and...


  • Santiago, Metropolitana, Chile Binance A tiempo completo

    Binance is a leading blockchain ecosystem, renowned for its industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem, advancing the freedom of money and improving financial...


  • Santiago, Metropolitana, Chile SAP SE A tiempo completo

    About this Role: Customer Success ExpertWe are looking for a highly motivated Customer Success Expert to join our team. In this role, you will partner with customers to sustainably increase their consumption of SAP Business Technology Platform (BTP) services. You will coordinate activities with the Account Team by building out a joint outcome-based plan and...


  • Santiago, Metropolitana, Chile Ultra-Chem, Inc. A tiempo completo

    Ultra-Chem, Inc. (UCI) is a leading industrial chemical specialty company that has been serving the industrial and institutional markets since 1987. With over 150 employees and a product line of over 300 items, UCI has established itself as a market leader in the industry.The RoleThis role involves working closely with team executives and other support...


  • Santiago, Metropolitana, Chile Turkish Airlines A tiempo completo

    We are seeking a highly skilled Sales and Customer Service Agent to join our team at Turkish Airlines. As a key member of our sales and operations department, you will play a crucial role in providing exceptional passenger services and creating memorable experiences.Key Responsibilities:Providing schedule and fare informationHandling reservation/booking...

  • Customer service engineer

    hace 2 semanas


    Santiago, Metropolitana, Chile DNV Germany Holding GmbH A tiempo completo

    About Energy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place...


  • Santiago, Metropolitana, Chile Growatt New Energy A tiempo completo

    Solar Energy Systems ExpertWe are seeking a skilled expert to lead our solar energy systems team, focusing on technical aspects and ensuring high-quality service delivery.Job Overview:Lead the technical aspects of solar energy products in Chile, providing rapid response to customer queries and swift solutions.Travel for on-site field service as needed,...

  • IT Consulting Expert

    hace 5 días


    Santiago, Metropolitana, Chile Service Rocket A tiempo completo

    Servicerocket is committed to delivering high-impact projects to world-class partners while growing your skills to the next level. We are seeking an IT Consulting Expert to join our Global Services team. As a senior member of our team, you will be responsible for providing experienced guidance, feedback, and recommendations to customers based on established...


  • Santiago, Metropolitana, Chile Pacific International Lines A tiempo completo

    Customer Service Executive, Import/Export (Santiago) Chile DRIVING CONNECTIVITY Chart your Course with PIL With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you're fueled by pioneering ideas, enjoy...


  • Santiago, Metropolitana, Chile Ultra-Chem, Inc. A tiempo completo

    Ultra-Chem, Inc. (UCI) was established in 1987 as an Industrial Chemical Specialty Company serving the industrial and institutional markets. The company was founded and is still operated by the original owners. Together they have a combined knowledge of over 50 years in the chemical field. UCI has grown from 2 employees to over 150 employees, with a product...


  • Santiago, Metropolitana, Chile Applaudo A tiempo completo

    Applaudo Studios OverviewWe are Applaudo Studios, a company that values trust, communication, respect, excellence, and teamwork. We believe in creating a positive work environment where our team members can grow professionally and pursue their interests.About the RoleWe are seeking a highly skilled Service Delivery Leader to join our team. As a Service...


  • Santiago, Metropolitana, Chile Marriott A tiempo completo

    Deliver an exceptional guest experience by being proactive and anticipatory in meeting their needs.Key Responsibilities:Process operational needs with precision and efficiency.Address guest requests with a smile and a solution.Complete reports with accuracy and attention to detail.Share local highlights with guests, enriching their stay.Our Guest Experience...


  • Santiago, Metropolitana, Chile GP Strategies A tiempo completo

    About UsAt GP Strategies, we're committed to being a leader in talent transformation. We deliver innovative consulting, learning services, and talent technology solutions to organizations worldwide. Our goal is to help our clients achieve meaningful change through their people.Job DetailsWe're seeking a talented Customer Experience Analyst to join our team...


  • Santiago, Metropolitana, Chile WeWork A tiempo completo

    Looking for a challenging and rewarding career in customer service? WeWork has an exciting opportunity for a skilled Customer Service Success / Community Associate to join our team! As a Community Associate, you will be the primary point of contact for members and guests, providing exceptional customer service and support.Main Responsibilities:Manage the...

  • Technical Lead

    hace 7 días


    Santiago, Metropolitana, Chile Salesforce, Inc.. A tiempo completo

    Job DescriptionPartner with internal and external stakeholders to craft and implement solutions that meet customer needs in LATAM.Represent Salesforce as an expert, possessing skills and abilities as a consultant/architect with experience in key areas.The ideal candidate will have a proven track record of providing end-to-end system architecture solutions...


  • Santiago, Metropolitana, Chile Experian A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Success Expert to join our team. As a key member of our organization, you will be responsible for delivering high-quality test plans, test scripts, and test cases.The ideal candidate will have a strong background in functional testing, automation experience, and proficiency in designing automation test...