Senior Associate Client Project Manager

hace 2 días

Santiago, Metropolitana, Chile NTT DATA A tiempo completo

Job Overview

Make an impact with NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

Your role at NTT DATA

The Senior Associate Client Project Manager leads and directs concurrent client projects classified as standard. The individual may also be involved in larger-scale projects supervised by a Senior Project and/or Programme Manager. The primary responsibility of the Senior Associate Client Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client's support operations).

Key Responsibilities

  • Interfaces with all project stakeholders to take projects from original concept through to final implementation
  • Contributes to the pre-sales process by providing proposals
  • Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
  • Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
  • Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
  • Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance

Requirements

  • Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Excellent client-centricity skills and ability to work at client sites
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
  • Excellent written and verbal communication skills
  • Excellent team-building skills and ability to work in high-pressure environments
  • Ability to manage urgent asks simultaneously
  • Good business acumen and commercial skills
  • Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
  • Decisive with good attention to detail ability
  • Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors
  • Focuses on providing standard professional advice and creating initial analysis for review

Qualifications and Experience

  • Project Management degree or equivalent with a moderate level of related experience
  • Relevant project management certifications preferably PMP
  • ITIL certification is preferable
  • Moderate level project management experience preferably in a multinational professional services environment
  • Moderate level client engagement experience
  • Demonstrated understanding of the project life cycle
  • Demonstrated competency in project change management
  • Moderate level experience managing expectations when balancing alternatives against business and financial constraints

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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