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hace 2 semanas
At Borderless Capital, we're on a mission to accelerate the global adoption of crypto and unlock its potential for everyone. Our team is comprised of industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers alike.
Job DescriptionWe're seeking an Account Security Specialist to join our Client Engagement team in a temporary 6-month position. As part of this role, you'll work alongside a team of vigilant and security-focused individuals who have sharpened their ability to detect danger before, while, and after it happens.
You'll analyze information provided by clients and combine it with a thorough review of Admin logs to determine if we're in contact with the true account owner.
Required Skills and Qualifications- Fluency in English is required; proficiency in one of the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean is a plus.
- Prior relevant experience in similar roles and/or customer support positions is necessary, demonstrating exceptional attention to detail and strong customer service skills.
- Experience with compliance, fraud, account access, trust, and safety, or other relevant operational domains is a strong asset.
- A passion for the crypto world and a solid understanding of best practices are essential.
- Fantastic communication skills are necessary to operate globally across multiple departments and stakeholders.
- Ability to multi-task and handle high volumes of requests while creating a 5-Star experience for our clients.
- This is a fully remote role, offering flexibility and work-life balance.
- A competitive compensation package and opportunities for growth and development are available.
- Ongoing training and professional development are provided to ensure your success in this role.