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hace 3 semanas
We are seeking a highly skilled Technical Consultant to join our team at Snibe. In this role, you will have the opportunity to leverage your technical expertise to drive the success of our business and contribute to the growth of our company.
Main Responsibilities- Develop and maintain strong relationships with regional sales teams and local distributors to deliver exceptional customer service.
- Provide technical support and training to local engineers, focusing on building their skills and confidence in using the Maglumi system.
- Optimize reagent parameters and reduce reagent consumption per analyzer through continuous analysis and improvement.
- Cultivate relationships with reference customers, collecting valuable feedback and insights to inform product development and improvement.
- Ensure timely delivery of reagents and spare parts to regional distributors, addressing any issues or complaints that may arise.
- Maintain open communication channels with the Snibe team, proactively sharing knowledge and expertise to drive business success.
- 3-5 years of experience in the IVD industry, with a strong background in technical consulting and customer support.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- Ability to work independently, prioritizing tasks and managing multiple projects simultaneously.
- Fluency in English as a working language, with proficiency in written and spoken communication.
