E-commerce Support Specialist
hace 1 semana
We're seeking a highly motivated and detail-oriented E-commerce Support Specialist to join our team at Jumpseller. As a key member of our support team, you'll be responsible for providing top-notch support to our merchants, helping them overcome challenges and achieve their online goals.
In this role, you'll work closely with our design and development teams to resolve technical issues, respond to merchant inquiries, and identify opportunities for process improvement. If you're passionate about e-commerce and enjoy helping others, we encourage you to apply.
About the Role:
- Provide exceptional support to merchants via email
- Collaborate with cross-functional teams to resolve technical issues
- Develop and implement solutions to improve support processes
- Stay up-to-date on industry trends and best practices
What We Offer:
- A competitive salary and performance-based bonus
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
- A MacBook and external monitor for a comfortable and productive work experience
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