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Flowserve Field Service Professional

hace 2 semanas


Antofagasta, Antofagasta, Chile Flowserve Corporation A tiempo completo

As a key member of the Flowserve team, you will play a vital role in ensuring the smooth operation of our customers' flow control systems. Your primary responsibility will be to coordinate with customers on field issues, warranty complaints, and resolutions. You will also be responsible for carrying out and supporting site commissioning, service, and repair jobs at customer sites.

Responsibilities:

  • Order processing and acceptance
  • Prepare cost estimates minus discounts according to specifications
  • Schedule orders
  • Prepare quotations for standard products according to predefined lists
  • Read and evaluate customer specifications and customer requirement documents
  • Compile technical and commercial offer documents
  • Build and maintain strong customer relationships
  • Support customers during site visits
  • Process customer complaints
  • Find, develop, and implement technical solutions for special problems
  • Coordinate with internal and external customers effectively
  • Establish safe and proper work area and follow all safety requirements
  • Perform in-house and on-site repairs and service activities
  • Provide technical support and training as needed
  • Other duties as assigned

Requirements:

  • Mechanical Technician or Bachelor's Degree in Mechanical Engineering or degree in relevant field and 5 to 7 years relevant experience
  • Strong verbal and written communication skills
  • Organized and efficient
  • Proficient in Microsoft Office, including Word
  • SAP knowledge in SD; MM; PP
  • Able to work well with a team
  • Experience serving customers in oil & gas, power, chemical, water, and other general industries
  • Ability to reprioritize daily while still producing deliverables
  • Willingness to travel as needed to customer sites

Preferred Experience/Skills:

  • Advanced English