Literary Ambassador

Overview

Barnes & Noble Booksellers, Inc. is seeking a highly skilled and passionate individual to join our team as a Bookseller. As a key member of our store team, you will be responsible for creating an exceptional customer experience by sharing your love and knowledge of books with customers.

Key Responsibilities:

1. Create a welcoming environment for customers where you engage with them and share your knowledge of books.
2. Ensure a vibrant bookstore through the execution of bookstore basics, showcasing commitment to presentation, commerciality, section detail, localization, and sense of theater.
3. Leverage key campaigns such as Our Monthly Picks, pre-orders, etc., to hand sell and engage in conversation with every customer.
4. Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
5. Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
6. Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
7. Help with events and community outreach.
8. Protect company assets by adhering to all processes in controlling shrink, expense, and payroll.
9. Recognize and offer to help both customers and employees with urgency and care.
10. Model expected behaviors to ensure compliance with all policies and procedures.

Requirements:

• Possess a passion for reading and knowledge about books.
• Demonstrate a positive and can-do attitude.
• Enjoy working with people.
• Show enthusiasm for working in an ever-changing environment.
• Be able to clearly and respectfully communicate and express oneself.