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Strategic Account Manager

hace 3 semanas


Santiago, Metropolitana, Chile PagerDuty A tiempo completo
About the Position: As a Customer Success Manager, you will be responsible for building strong relationships with our customers and driving their success. This involves proactively identifying opportunities for growth and providing strategic guidance to help them achieve their business goals.

Main Objectives: Your main objectives will be to develop and execute a customer success strategy that drives revenue growth, expands our customer base, and enhances customer satisfaction. You will also be responsible for collaborating with internal teams to ensure seamless delivery of our solutions.

Requirements: To be successful in this role, you will need a strong background in customer success, account management, or sales, with a proven track record of driving revenue growth and expanding customer bases. Excellent communication and interpersonal skills are also essential, as well as analytical mindset with the ability to understand customer data and translate it into actionable insights.