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IT Business Solutions Analyst

hace 2 meses

Valparaíso, Valparaíso, Chile DB Schenker A tiempo completo
About the Role

We are seeking a highly skilled IT Business Solutions Analyst to join our Digital Agent team at DB Schenker Global Automation Competence Center.

Key Responsibilities
  • Elicit and analyze business requirements to ensure complete testing with few defects or unexpected problems.
  • Design, prepare, and review documentation of requirements and change management to ensure full understanding and acceptance.
  • Compile and elaborate functional and non-functional requirements.
  • Communicate business objectives to technical teams and technical solutions to business customers.
  • Document and communicate all open issues or questions about business processes or procedures to the team.
  • Configure system settings and options; plan and execute unit, integration, and acceptance testing; and create specifications for systems to meet business requirements.
Requirements
  • Minimum 3 years of experience in a similar position.
  • Strong business, system, and customer service orientation.
  • Willingness to learn fast.
  • Excellent analytical, written, and oral communication skills.
  • Good knowledge of formalized methods for specification (e.g., Use Case Modelling, Data Modelling, Interfaces).
  • Able to work well independently (self-starter), as a member of a team, and cross-functionally with multiple teams.
  • Detail-oriented with the ability to check your own work and correct errors.
  • Fluent in English language is a must.
Nice to Have
  • Experience with chatbots/voicebots concept documentation and identifying processes fitting the technology and beneficial usage.
  • Experience in working with Google Services (DialogFlow, Speech-to-Text, Text-To-Speech) and Azure Services.
  • International environment working experience.
  • AGILE environment working experience.
  • IREB certification.
What We Offer
  • We believe in continual training and development for our people.
  • We offer a proper work-life balance through our vacation and leave policies.
  • We provide opportunities for international challenges.
  • We offer private medical healthcare and various packages for you and your family.
  • We provide a sport card for free access or discounts to many sport facilities.
  • We offer life insurance for you and your family members.