Ecommerce Operations Director
hace 1 mes
Are you an experienced operations professional looking for a challenging role in e-commerce? We're seeking a highly skilled Ecommerce Operations Director to join our team at Buscojobs Chile.
Job Summary:
- We're a fast-growing e-commerce company based in Chile, with plans to expand across Europe and into Asia within two years.
- As Ecommerce Operations Director, you'll be responsible for managing high-priority projects, ensuring departmental alignment, and translating strategy into action.
About the Role:
Key Responsibilities- Project Execution and Process Management: Oversee and manage critical projects to ensure they meet quarterly goals set by the CEO and COO. Coordinate efforts across departments to keep everyone aligned.
- System Setup and Improvement: Create efficient, scalable processes using tools like Notion, Google Sheets, and project management software. Focus on clear timelines, accountability, and results.
- Process Improvements: Regularly refine our methods to ensure projects stay on schedule, within budget, and achieve the COO's vision.
- Operations and Performance Tracking: Maintain KPI standards, track core metrics, and document workflows for smooth operations.
- Driving Improvements and Autonomy: Take ownership of projects, identify areas for improvement, and proactively tackle minor issues to prevent bigger ones.
- Fostering Collaboration and Accountability: Implement a clear responsibility matrix, mentor teams, and be a cultural ambassador for Emporia's values.
Requirements:
- 5+ years of experience in operations management or project management roles in e-commerce or consultancy.
- Experience with Notion, Google Sheets, and other project management tools (e.g., Asana, Monday.com).
- Proven success managing multi-regional projects and ensuring alignment with strategic goals.
- Familiarity with platforms like Shopify, Gorgias, and Google Workspace, or willingness to learn quickly.
What We Offer:
- Remote work flexibility: Work from anywhere with a global team.
- Growth opportunities: Play a significant role in a high-impact, fast-growth company.
- Dynamic environment: Join a company focused on operational excellence and continuous improvement.
- Salary range: $80,000 - $120,000 per year.
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