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IT Support Professional for Microsoft O365

hace 2 semanas

Santiago, Metropolitana, Chile HCLTech A tiempo completo
Job Overview

We are looking for a talented IT Support Professional to join our team as an FSO Microsoft Office 365 Support AA. This role involves providing exceptional customer service, troubleshooting technical issues, and collaborating with engineering teams to enhance the customer experience.

Key Skills and Qualifications
  • O365 Experience: 1-2 years' experience in O365, with a strong understanding of its capabilities and features.
  • Customer Service: Excellent customer service skills, with a passion for delivering the ultimate customer experience.
  • Problem-Solving: Demonstrated problem-solving skills, including identifying issues, obstacles, and opportunities for improvement.
Desired Skills and Experience
  • Experience with Microsoft Windows operating system environment
  • Experience with server and network administration (Windows or Linux)
  • Experience with ITIL methodologies and best practices