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OTC Specialist
hace 2 meses
We are seeking a highly skilled OTC Specialist to join our team at Sovos Compliance. As an OTC Specialist, you will play a critical role in ensuring the smooth operation of our Order to Cash processes.
Key Responsibilities- Subject Matter Expert (SME) for all end-to-end Order to Cash (OTC) flow processes
- Recommend and present ongoing continuous improvement for processes
- Support with billing/training, project coordination, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting
- Design and development reporting and dashboards to track performance and progress of the OTC Team
- Partner with OTC leaders on work calendar
- Manage worklist preparation process for US / EU collections & US billing (uses EY tool)
- Manage monthly US customer PI process, including sweep sheets / close-won finance approval process / NetSuite synch
- Troubleshoot with team on quotes, invoices and other data-driven elements Continuous Improvement
- Identify and implement process improvement (e.g., strengthening deal approval, cash application efficiency measures, etc.)
- Provide cross-functional support and assist OTC and Finance management on projects as needed Transformation
- Participate in providing uses cases and other business needs for broader system transformation – including amendments and subscription billing tool
- Assist in the development of internal audits and controls to ensure integrity of business processes and data are maintained
- Understanding of standard business practices related to OTC processes and systems (Sales cycle, CRM applications, reporting, forecasting, billing, accounts receivable, cash flow at risk and renewal quotes)
- Proficient in the Microsoft suite of products with extensive Microsoft Excel expertise
- Ability to use Microsoft Power BI, Alteryx and/or Tableau
- Strong logical and quantitative skills; ability to determine trends and propose solutions
- Excellent communication and organizational skills
- Due to clients with federal contracts – the successful candidate will have to clear a background check and drug test
Sovos Compliance is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape.
We annually process more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies.
We are an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.