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Workplace Experience Coordinator

hace 2 semanas

Santiago, Metropolitana, Chile IWG plc A tiempo completo
About the Job

We are looking for a highly skilled and experienced Workplace Experience Coordinator to join our team at IWG plc.

As a Workplace Experience Coordinator, you will be responsible for delivering exceptional customer experiences by ensuring our centers provide the highest level of service quality.

You will work closely with our customers, building strong relationships and providing tailored support to meet their unique needs. This includes handling customer requests, managing membership plans, and resolving any issues that may arise.

A Typical Working Day

On a typical day, you will interact with customers, responding to their inquiries and providing assistance with administrative tasks. You may also be involved in organizing events, promoting our services, and analyzing customer feedback to identify areas for improvement.

You will be working in a fast-paced environment, so it's essential to be proactive, flexible, and able to adapt to changing circumstances.

About You

To succeed in this role, you should possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

At least 1 year of customer service experience is preferred, but not essential if you have relevant skills or qualifications.

Additionally, you should be confident in using MS Office and other basic IT equipment, with a good understanding of data analysis and problem-solving techniques.

What We Offer

As a Workplace Experience Coordinator at IWG plc, you can expect a competitive salary rate, plus bonuses based on performance. Our generous paid time off plan and paid company holidays ensure you have a healthy work-life balance.

You will also receive comprehensive training and development opportunities, designed to help you grow and succeed in your role. Our dynamic and inclusive work environment encourages collaboration, creativity, and continuous improvement.