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Dynamics CE Solution Architect Opportunity

hace 1 semana


Santiago, Metropolitana, Chile Hitachi Solutions A tiempo completo
Company Overview

Hitachi Solutions is a global Microsoft solutions integrator with a passion for developing and delivering industry-focused solutions that support our clients in achieving their business transformation goals. Our expertise and intellectual property set us apart from other companies.

We have earned and maintained a strategic relationship with Microsoft, which has enabled us to deliver innovative digital solutions and services year after year.

Job Description

As a Dynamics CE Functional Architect at Hitachi Solutions, you will drive the implementation of Dynamics CRM projects through all phases, including discovery, definition, build, test, and deployment.

You will serve as the main point of contact for clients throughout the project lifecycle, effectively managing associated issues and risks to ensure timely and budget-friendly delivery that meets client needs and requirements.

Key responsibilities include identifying clients' sales, marketing, and customer service requirements through discovery meetings, designing and leading system architecture processes, and conducting end-user training.

  • Develop and refine CRM implementation standards and tools
  • Present tailored demonstrations of technology solutions

You will work in partnership with the Development Team to create specifications for custom code or data migration requirements and perform in a manner consistent with the Hitachi Pillars of Strength.

Required Skills and Qualifications

To succeed in this role, you will need strong CRM industry and product knowledge, as well as 6+ years of experience as a Functional Consultant or Architect in Dynamics CE (CRM).

A minimum of 4+ years of experience in system design is required, along with 4+ years of implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... Familiarity with relational database concepts and strong Business Analysis skills are also essential.

Excellent presentation, communication, leadership, and client development skills are necessary to effectively present information to C-level management, public groups, and/or board of directors.

Strong organizational and multi-tasking skills, attention to quality, self-motivation, and a desire to succeed are also key qualifications for this position.

Preferred Education/Skills

A Bachelor's Degree in Computer Science, CIS, Engineering, or a related field is preferred; however, work experience in lieu of a degree will be considered.

Microsoft CRM Application certification, Business Analysis Certification, and experience with Azure DevOps or similar tools are highly valued.