Salesforce Systems Analyst Expert

hace 2 semanas


Santiago, Metropolitana, Chile Checkr - Chile A tiempo completo

About Checkr
Checkr is a leading provider of background check services for the modern workforce. We have designed a fast and fair way to screen job seekers, leveraging machine learning technology to make hiring more efficient and safe.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. We are recognized on Forbes Cloud 100 2024 List and are a Y Combinator 2023 Breakthrough Company.

Job Summary

We are seeking an experienced Salesforce Sales System Analyst to join our dynamic team. This role is crucial for maintaining and enhancing our Salesforce environment to ensure optimal performance and user satisfaction. The Salesforce System Analyst will be responsible for providing systems support, implementing issue remediation, managing integrations, report building, and cross-system management activities.

Main Responsibilities:
  • Systems Support: Serve as the primary point of contact for all Salesforce and Sales systems queries and issues. Provide timely resolution and escalation of user issues and ensure effective communication with stakeholders regarding status and expected outcomes.
  • Issue Remediation: Identify, diagnose, and resolve Salesforce and other system issues. Collaborate with the development team and other business/IT staff to ensure functional and technical issues are addressed promptly.
  • Integration and Report Building: Develop and support integrations between Salesforce and other systems. Utilize Salesforce tools to create complex reports and dashboards that provide valuable business insights and optimizations.
  • Cross-System Management: Coordinate with other system managers to ensure that Salesforce integrations work seamlessly across platforms. Manage the impact of these integrations on Salesforce system performance and user experience.
  • Project Work: Help support projects aimed at expanding or improving the Salesforce platform usage based on evolving business needs.
  • User Training and Support: Develop user guides and training materials. Conduct training sessions to enhance users' competencies.
  • Compliance and Best Practices: Ensure that the Salesforce environment complies with all internal policies and industry best practices. Continuously seek to improve data quality, security, and integrity within the system.


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