Case Management Specialist

hace 5 días


Santiago, Metropolitana, Chile The Job Duck A tiempo completo

Unlock Your Potential with The Job Duck

Job Description

We are seeking a highly organized and detail-oriented Virtual Case Manager to join our team. As a Virtual Case Manager, you will be responsible for researching, collecting, and organizing documentation for the cases you will manage.

Your Responsibilities Will Include:
  • Setting up appointments with and interviewing clients
  • Reading and reviewing documentation to flag any possible issues or discrepancies
  • Maintaining organized case files
  • Collecting all possible documentation, evidence, and information to build a client's case
  • Using the firm's software
  • Generating monthly and/or weekly reports with results
  • Verifying insurance
  • Ordering medical records from providers and communicating with clients and providers
Requirements

To succeed in this role, you must have:

  • 1 year of experience related to client communication and documentation administration, and a completed bachelor's degree
  • Advanced/native-level English skills (both written and spoken)
  • Ability to multitask
  • Adaptability
  • Killer organizational and planning abilities
  • Meticulous attention to detail
  • Excellent verbal and written communication skills
  • Ability to excel in a fast-paced environment
  • Tech savvy
  • Fast learner
  • Ability to maintain confidentiality and attention to detail
  • Phone etiquette
  • Stellar time-management skills
  • Your own reliable PC, headset, and speedy internet (at least 30MB/s)
  • A quiet, private workspace


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