Case Management Specialist
hace 5 días
Unlock Your Potential with The Job Duck
Job DescriptionWe are seeking a highly organized and detail-oriented Virtual Case Manager to join our team. As a Virtual Case Manager, you will be responsible for researching, collecting, and organizing documentation for the cases you will manage.
Your Responsibilities Will Include:- Setting up appointments with and interviewing clients
- Reading and reviewing documentation to flag any possible issues or discrepancies
- Maintaining organized case files
- Collecting all possible documentation, evidence, and information to build a client's case
- Using the firm's software
- Generating monthly and/or weekly reports with results
- Verifying insurance
- Ordering medical records from providers and communicating with clients and providers
To succeed in this role, you must have:
- 1 year of experience related to client communication and documentation administration, and a completed bachelor's degree
- Advanced/native-level English skills (both written and spoken)
- Ability to multitask
- Adaptability
- Killer organizational and planning abilities
- Meticulous attention to detail
- Excellent verbal and written communication skills
- Ability to excel in a fast-paced environment
- Tech savvy
- Fast learner
- Ability to maintain confidentiality and attention to detail
- Phone etiquette
- Stellar time-management skills
- Your own reliable PC, headset, and speedy internet (at least 30MB/s)
- A quiet, private workspace
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