Supervisor/a Guest Experience

hace 7 meses


San Pedro de Atacama, Chile Hotel Explora Atacama A tiempo completo

Talentos del Turismo está en busca de personas con excelente orientación al servicio y motivadas por la calidad, para asumir el cargo de Supervisor/a Guest Experience para reconocido Hotel Explora Atacama, ubicado en San Pedro de Atacama, II región. Su función principal será la de asegurar una experiência memorable a los viajeros, garantizando que se cumplan los estándares de calidad de Explora en los servicios de Comedor, Recepción Bar, Spa y Tienda. Funciones del cargo: -Supervisar el cumplimiento de las funciones del equipo de acuerdo a los estándares establecidos. -Supervisar y asignar turnos y roles de todo el personal a su cargo. -Atender y resolver las inquietudes y necesidades del viajero. -Cumplir y transmitir las normas de seguridad y emergencia de Explora. -Asegurar que el equipo entregue un servicio excepcional en todos los hitos indoor de la experiência del viajero, incluyendo el pre travel. Liderarás un equipo de 26 personas. El Hotel tiene 50 habitaciones y un restaurante con capacidad para 100 personas. Horario: Art. 22
- Beneficios:

- Oportunidad de trabajar en una cadena hotelera reconocida tanto nacional como internacionalmente.
- Alojamiento y alimentación.
- Capacitaciones.
- Uniforme.
- Seguro complementario de salud.
- Oportunidades de crecimiento.

**Requisitos**:

- Estudios de Hotelería, Turismo o carreras afines.
- Al menos 2 años de experiência liderando equipos de Hospitality, idealmente, en Recepción y/o Comedor.
- Manejo de inglés avanzado oral y escrito (excluyente).
- Disponibilidad para radicar en San Pedro de Atacama durante todo el periodo de trabajo.



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