Digital Product Lead

hace 6 días

Santiago de Chile H&M Group A tiempo completo

Company Description**H&M Group’s Business Tech Organization**

Rapid technological development is transforming the fashion retail industry. From AI to data-driven business development, user experience to engineering, we turn business challenges into innovative tech solutions - making H&M Group a global leader in combining tech, fashion, and design.

The H&M group’s Business Tech organization created a completely new product organization where we explore new ways of working, have a customer focused mindset, embrace our strong values, and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world. The team aims to continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. To cater to the individual needs and desires of our millions of customers, Business Tech will deliver technological solutions for the entire value chain for all our brands. Fashion, design, customer value, tech and data are in our DNA.

**Job Description**:
**Core Responsibilities includes but is not limited to**:

- Ownership of backlog prioritization and incremental developments based on business case/need and in collaboration with E-commerce team and country management
- A backlog already exists, so this is not totally a blank slate, but can prioritize accordingly
- Test and implement own processes, ways of working, white-label development
- Partner with BrandLive, Global Business Tech, partners in development, Local E-commerce teams, Logistics, Regional Business Tech, and Local country/region management in an inclusive and efficient way and build partnerships with local organizations and businesses to support operations
- Be the expert on the market, the customer, and the product
- Accountable for benefits realization, efficient operation & achievement of product-specific KPIs within dedicated markets, and communicating regular tracking to product teams and hub as well as internal & external stakeholders in markets and functions
- Identify market opportunities and create commitment & understanding around the global product strategy with the different stakeholders in the markets
- Synthesize local customers' needs into product requirements for global products or if necessary, into locally adapted or fully local products
- Ensure deployment of products to markets, if necessary, by dedicating roll-out and change team to support the rollouts
- Work with global product teams and/or the regional product leads to prioritize market needs across Business Tech portfolio of products and take on end-to-end responsibility for local adaptations of global products if applicable
- Understand local market regulations and compliances to make sure products are in line with them and spot opportunities when the market shifts
- Engage closely with development teams to balance scope and delivery timeline
- Act as the primary escalation point for end-user business units in the dedicated region in relation to owned products during rollouts and operation
- Responsible for synchronizing roadmaps and goals with countries to ensure strong operational and organizational readiness within markets when rolling out new and change of existing products

**Qualifications**:

- Bachelor’s degree in Engineering or relevant working experience in Retail, eCommerce, Product Development/Management, etc.
- 5+ years experience in Product Development and Management
- Bilingual (Spanish) is a must
- Experienced in Agile and OKR methodologies, Market & Trends Analysis, User Documentation
- End-to-end Product Strategy execution experience from ideation, roadmap development to a successful launch
- Understanding/working knowledge of MVP Definition
- Passion to challenge the status quo and find new solutions and drive out of the box ideas
- Independent self-starter, able to make own decisions, not afraid to "roll up the sleeves", and seeks to go outside comfort zone to learn
- Strong communicator and possesses stakeholder & change management experience within the international and diverse context
- Ability to design, develop and deliver change programs and initiatives to maximize user adoption
- Ability to travel and work in the country during the needed roll-out period
- Understand global strategies and make them relevant in local markets
- Good understanding of business tech products and ability to create understanding & engagement within the markets around their business value
- Have a business and customer-oriented mindset and solve complex problems
- Understand global strategies and make them relevant in a local context
- Good understanding of business tech products and ability to create understanding & engagement within the markets around their business value

The H&M group’s Business Tech function aims to continuously surprise and delight our customers and accelerate our business to shape the future of sustainable fashion and desig

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