Global Social Media Specialist

hace 4 días


Santiago de Chile GHD A tiempo completo

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.

That’s why we pledge to empower all of our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.

See where your commitment could take you.

**Specific responsibilities will include**:

- Responsible for social media reputational, regulatory and risk compliance. Oversee social media policy and best practices on behalf of GHD including training, standard operating procedures, test and learn opportunities and channel management.
- Create and schedule organic social media plans to promote GHD’s brand across LinkedIn, Facebook, Twitter, and Instagram.
- Write and create content to promote GHD’s people, projects, thought leadership, conferences and more including creative concepts for videos, gifs, and social cards.
- Support Talent Acquisition efforts including management of LI Life pages.
- Community management - respond to comments, mentions, etc.
- Enact crisis management workflow as needed; work closely with key partners and stakeholders to manage emerging issues/crises on social media via Social Listening and reporting; consult and provide guidance to leadership team
- Contribute to Social Media Listening Capability including strategy, build, ongoing enhancements, evolution and adoption
- Coordinate live social feeds when applicable on LinkedIn, Twitter, and YouTube to drive brand awareness and thought leadership.
- Create a quarterly reporting pack to report on the programs key metrics and provide social media recap reports globally, as well as plan specific metric reports.
- Responsible for socialization of Social Media strategy with key partners.
- Own the roadmap for data and MarTech implementations. Collaborate with technology, project management and campaign teams to utilize tech capabilities to maximize customer insights and media efficiency.

**For success in this position, you will possess the following skills and qualifications**:

- Fluent in English.
- 1-3+ years’ experience with social media experience and/or events marketing.
- Bachelor’s Degree (preferred: Business, Marketing, Communication, Writing/Journalism).
- Demonstrated experience in social media / and or events marketing.
- A passion for social media, staying up to date on emerging trends and understanding how social media platforms work
- Proven track record in creative strategy and innovative thinking; particularly when it comes to social media content calendar planning
- Highly developed project management skills, able to organize multiple campaigns and all of the elements constituting them.
- Analytical skills - able to pull insights from performance and translate into tactics and recommendations.
- Proven ability to handle multiple tasks under tight deadlines.
- Proven track record in creative strategy and innovative thinking; particularly when it comes to social media content calendar planning
- Experienced in writing creative content for social media - B2B preferred.
- Strong communications skills.
- Experience using social media tools and platforms, eg. Sprout, Hootsuite etc.
- Adept with spreadsheets and multiple sources of data, utilizing dashboards, metrics, and tools.
- Marketing campaign production work.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.

LI-LS1

**Why GHD?**

Being the best we can be is in our culture.
We are a family of smart, innovative and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come.

**Our commitment to you**

Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business.

Our Commitment to you

**Who we**
**are**

We are committed to solving the world's biggest challenges in the areas of water, energy and urbanisation. GHD is a global professional services company that is a leader in engineering, construction and architectural expertise. Established in 1928, we remain wholly owned by our people. We are 10,000+ diverse and skilled individuals, yet we are proudly ‘One GHD’ across more than 200 offices, spanning five con


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